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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 11,184 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I got this. Will be able to share this with a family member. Very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use easy to install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the automatic update feature and that it is licensed for more than one computer. No longer have to run around looking for or storing disks (which i tend to lose)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One drive problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, one of the big downfalls that occurred to me was Microsoft’s reluctance to wipe your (my) personal data completely from their servers, I tried to tell customer support several separate times to remove my data from OneDrive and Microsoft servers, but it still never happened, but everything else was good when I used it. Excel, word, and PowerPoint are all easy to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Office offering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    research should be done to decide if this subscription based version of office is right for you. For my family it seems to work well, but this is the first year of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is by far the best tools for any business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to put this on my grandkids tablet the school was given them a mac book and they run out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are helping your grand-kids with school by gifting them Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Everyone on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the whole family is using it !!! thank you

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome on the computer, is good for work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being able to share Office w/multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that we can share Microsoft Office with up to five devices for one fee instead of having to purchases separate licenses for each of our laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    If you need it..it's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I needed it but we didn't even use it but Great if your family need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great produce to have it allow me get all my personal and business done efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, this item has all of the programs that I need to complete my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RickB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional installation by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for up to 6 family members, plus you get 15 months instead of 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the MS Suite. I have been using them for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing. So far I’m incredibly impressed! If that change, I’ll be back with another view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product needed, easy to install, easy to use, good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office for five computers is what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family benefited from this purchase. very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of changes, but they are good ones. It will take me a while to get used to the new look and changes. But I think I'm going to like it...

    I would recommend this to a friend
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