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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. Lots of features to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and updates regularly throughout the year. well worth the price and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great options at a Great Value!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options at an even Greater value and so easy to access!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and will keep me on the most recent version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different but same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different look but pretty much the same feeling as my last but much older version of office. Really enjoy the online sharing makes for smooth editing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Fantastic value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and ability to use it on up to five separate computers/device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package. I am able to share with the kids so they can have the tools they need for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are able to share your Microsoft 365 Family subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    This is the best way to use Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always have the latest version of Office at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay more monthly fee :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical monthly subscription. I hate how MS has gone this way but it is what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase but in 2020/21 does one need office or should I have used Google Docs instead??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, but must renew annually just to have WORD for letters and etc. Prior programs for WORD was a one time purchase to load on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and i like microsoft 365 family. It works great. and i will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    It works as stated - and it is MS Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading some of the hardware in my office, it seemed that the old MS Office was not going to work, so I needed the upgrade to the latest, and it now seems everything is a yearly subscription, so with some rewards and discounts, I upgraded with this product. Works fine. Just wish they would stop sending me Geek Squad notices that they could install it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh's visit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was very knowledgeable and fixed our problem expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    User Friendly with Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's Office 365. I like the annual subscription service that way it keeps Office up to date. My purchase was the Office 365 allowing up to 5 devices to be used with 1 account. I use my personal computer, phone, and iPad. Works great on all devices and it was discounted $20.00 through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Love this version of office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is compatible with my Mac and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL IN ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home,work, or school organization. Loveit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost every day and it works very well most the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t care for it much

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with apple and I got this because I choose to select tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the monthly online subscription Microsoft offers if you have multiple computers at home, school and your side business.

    I would recommend this to a friend
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