Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 11,184 reviews
  • Rated 5 out of 5 stars

    Family use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is the best way to go instead of buying a standalone product which gets outdated with time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needed for microsoft family useage for the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on stop purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is for the same rice with Microsoft offer so it's a no brainer buying it at one-stop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed the upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been running an older version of office for the longest time and so I needed an upgrade. This was much easier than I thought it would be to get all set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the family 365, we were able to install on her All-In-One. But, when we tried to install on my pc. it keeps telling me wrong pin number. Microsoft did try but no success. Is this package really for more than one pc?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Windows office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just downloaded this feature and haven't used it very much yet but it was easy to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects 6 family mem er computer items. for 24 months

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Convenient and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use and works well for mulitple users across multiple platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones were easy to set up, and worked great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed multiple phones. These worked out perfectly. The color compliments my decor in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to download and use for family if you need Microsoft office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows software makes using a computer so much more productive. Very much recommend this to anyone that is a working professional or a student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to call Microsoft for instructions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting it on all my instruments but finally got it up and working after talking to Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product looks to be very convenient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was most helpful to me and my family. I was able to share this with my family. I will use most of the tools provided in this program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still warming up to this new format

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old-school: I like having everything saved locally. I like the idea of having access from anywhere, though, to my documents. NOTE: I had challenges closing the application once...and it's a new pc, so I don't know what that was. Perhaps you're not supposed to leave it open for an extended period of time. Otherwise, I'm pleased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you are enjoying your copy of Office 365 so far. We just wanted to make sure you knew that you can save all your documents locally. When you go to save your document just select This PC in other locations when you are choosing where to save it.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this can be shared with several family members. It makes it very economical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office suite is excellent. A lease for multiple computers is good deal, although I would probably buy Office outright for only 1 or 2 computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family Package was gifted to me from another purchase I made here on Best Buy! I have been a Microsoft user for over 20 years and this package continues to exceed my high expectations! Was super easy to download to my laptop! Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family (Up to 6 People) - Convenience for everyone at home (work and school).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Office for a long time. The subscription is a great idea. The latest revisions are passed on with reasonable costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for family

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than buying individual subscriptions, we chose the family package. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rocky,

      Thanks for the review. We're glad to hear that Microsoft 365 Family is fitting your needs. We love that you can share the subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

Sponsored