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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 11,184 reviews
  • Rated 5 out of 5 stars

    365 for Mac laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have 365 for work download went fine. I recommend it for the Macs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to get software and updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting MS Office is easy and less expensive using Office 365. Great for multiple computers and tablets with one source for the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incompatible with some applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of incompatibilities with other applications like Quickbooks or others before moving to this version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most commonly used Office products. They are upgraded to the latest version automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and easy transition from old office to this.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Loving the One-Cloud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to purchase if you have multiple devices and want access to Microsoft Office documents, spreadsheets, presentations, etc.without having to pay $99+ for each device. Not looking forward to the yearly subscription, but I believe you still have access to view all the Microsoft products even if you cannot edit, if a subscription is not up-to-date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products I had to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy HP stuff. Like the new way MS gives US necessary programming. Good idea. I can count on Best Buy always having what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for students and for this mom’s business :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my single use license from Amazon. Asked Best Buy to cancel my single user license. But Best Buy made cancellation at end of month. So I learned that I could not install using the same email as you can only have 1 license per an email address. I wanted to keep the same email as it's how you log onto your One Drive, and I bought the new license to share with family and they needed it now. Microsoft said they'd help me set up on a "temporary" email and when Best Buy released the original email they'd help me to transfer from temp to original email. Except they lied. When I returned to transfer to my original email they said we can't do that. And sent me to Amazon. Amazon said they cannot make that kind of change only Microsoft could They offered to contact Microsoft and help me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy upload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow upload instructions, cloud storage is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need our Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update our programs on all of our devices. Thank you for the add on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for cost and does as expected for all our devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Functionality great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to Install, program has some upgraded features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, decent price, easy to install and get up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O365 Sub

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a renewal for my O365 sub. Great price from BBY! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and customer service was exceptional. I will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office works well, had to contact support desk to fix the link between my ISP and contacts in outlook, but they resolved the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlook for emails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love used office 365 at work and now at home and easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is needed for new laptop Love the multi license for family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft office. I use it everyday at work.

    I would recommend this to a friend
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