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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 11,184 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Subscription model for the Office Suite has allowed me to save money by paying only when I need to. I used to buy the Office Package at full price every 4 years but now it is more affordable and can be used on a reasonable amount of windows devices. Must have for those who use it for productivity either for school or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone that wants a good processing program. I use the excell program all the time. I have used microsoft office for many years now and will continue doing so. I can not live without it. I recommend you go out and buy it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to renew my subscription, I received a great price for being a best buy member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for being able to work on multiple devices and cross platform and not have to worry about changes in my documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toby's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning nuances. Seems transparent enough. A step down from PRO. I will adjust...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install. Works as advertized.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed Office 365 on my new Windows 10 laptop. It allows me to open, modify or create files across my home network with my desktop PC that houses all my files. I have used Excel and Word so far with no issues. I fully expect the other components to work as well. It has also worked well with files in OneDrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bfbdgf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bvcvcvbnvnhfc xcvdv vdvfvxcv sdvv csdfvvff cvfdfv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly challenging to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to install this on a second device, a Surface, that had an expired subscription. As of today, it is not installed! Ugh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting familiar with this product, however I have the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy every morning I open my apps it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple users

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for multiple users. I like that it’s auto renewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great program and am glad to have it running on all my hardware. Thanks for the help installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeschool Necessity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy digital installation. Great for all our kiddos homeschool needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad Microsoft 365 Family is what you needed to get homeschooling off to a good start.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Family loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works out great for me and my family! Everyone gets to use great buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to know that your family is enjoying Microsoft 365! We're glad that you all have been able to share in the excitement.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a renewal of an existing subscription, which I was able to have tacked on to what I have now, so that the expiration is 17 months away. I use Outlook daily, Excel on a regular basis, Word on many occasions, and am considering how to better use One Drive. I have used these programs for decades, and am quite satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software package for short term need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While purchasing two laptops for my college and middle school children and realizing that I will most likely upgrade my desktop within the next year, Microsoft Office 365 seemed to meet my needs for multiple computer coverage at a reasonable price. This met my immediate need without figuring I will have to re-visit the same issue again later this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional looking docs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products rock. I would be lost without its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for a family, with different computers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second year we are continuing with Microsoft. Love the office updates and onedrive access. Perfect for multiple users!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the backup hard drive and the customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you're pleased with your purchase! We're designed your new Microsoft 365 Family subscription to be a beneficial addition to any modern workspace, and are happy to hear you've been enjoying the full experience it hosts. Thank you for taking a minute to share your thoughts with the community! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

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