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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 11,184 reviews
  • Rated 5 out of 5 stars

    Use on all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for all my devices and makes it easy to share and transfer data to or from each device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to load on the grandkids laptops for remote learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More safe against identity theft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it because it’s a family packet for all our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it a lot. The family version allows all of us to use it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working well for your whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have this product on 3 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is not much to say about this, its a must have

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    same but different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC users switching to Mac will be happy with this product. its not as cumbersome as PC on Mac used to be, but there are some differences that take getting used to. not all of the quick-keys/alt/right-click type stuff are the same. in the end i wanted my Mac and now have the MS Office software needed to function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so excited about this tv works great , fit exactly as they promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for family use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple users! All the tools are here and ready to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love being able to share your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Software Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package to accomplish a wide range of tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program was easy to load and setup. The response rate is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purchase and the family package with Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Glad I took the plunge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ofrered a a great price due to other purchases I was making and although I still do not like that you can no longer buy a license one time and own it as in the past having the new version makes a difference. It is more sophisticated and of course runs so well with the newest Windows OS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Everything you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not a fan of 1-year subscriptions (that's why it's 4 instead of 5 stars), but Microsoft is the best and it was easy to install. Only problem is that I purchased 3 years at once, installed just the first year, but then kept getting reminders from the Geek Squad that I needed to install the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 user package. Very glad i did. My wife has a laptop and a PC and I have 2 PC's and a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's obvious that super sharp technicians work for Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is one of my favorite programs on the market, and it always solves my needs. The programs are power, but they are also easy to use. The more I learn the advanced tools, the more I come to love the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok product if is on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product for what I needed but price is a lil expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff...!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to providing good software throughout the household.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Family such a good value with its subscription sharing.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is easy to install for the most part.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to download, though it was a little confusing when I was trying to put it on my iPad and my daughter's computer. It was not clear what to click on to download it or if it was working. Once it was downloaded it was fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn,

      Thanks for the review. We're glad to hear that your installation went well and that you were able to get it all figured out in the end.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

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