Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 11,219 reviews
Rated 5 out of 5 stars
Great value for money
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
15 months for the price of 1 is always a great deal and I was able to extend by previous subscription.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
good for school and work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
kids going to college and this gives him some "freedom" from the cloud, he can work locally and save locally and post remotely when the time comes to turn school work in.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 1 out of 5 stars
Scam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible product - complete scam. I got locked out of 365 and they will not talk to me until i sign in - which is the problem. The worst part is they have my credit card on file for renewal at the end of current subscription.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great addition to my surface. Easy to download and setup. Easy to use a good value. Use it for all my small business needs, homeschool needs and crafting!
I would recommend this to a friend
Rated 3 out of 5 stars
There's a catch...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You will note the product says for five installs. If you purchase another you need another email address. You can only register one key for one email address so does not work well if you are trying to keep them all under the same account.
The website is difficult to work through until you get to the download.
Customer service at Microsoft....not good at all. Talked to five different departments, got disconnected, refunded and took almost four hours....
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 5 out of 5 stars
easy to install
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The software was very simple and straight forward in its install instructions. I normally dread these tasks but at this time I feel very confident in the experience I had.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
All my family use this product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't sure if I wanted to get this one or not but then I couldn't be selfish so I decided to purchase it for my family and myself. Now all my family have access to word and we are happy about it.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 4 out of 5 stars
Good Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Performs as expected although, I would really rather have the stand alone version on all my PC's. I liked it better when I didn't have to "lease" the software yearly and I can't afford five separate stand alone versions.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I were torn on whether or not to make this purchase. We have already had Best Buy look at and repair my wife's Apple tablet and next we will have them clean up her slow moving Apple laptop.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have always used Microsoft Word/ office and love it. We purchased this 365 and were supposed to be able to connect 6 devices but it will not install on any more.
We have it on one and cannot get it onto my wife's new laptop
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Difficult to install
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really should had stuck to my first decision and not buy the family plan. It was NOT easy to installed and I really don’t know if I even need it. I will kot be renewing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was happy to have this given to me with my purchase. We all use Microsoft applications in my house for school and we all recently got new computers.
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 3 out of 5 stars
it works but has bugs ... no choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i have no choice but to buy this to convert and edit my pages docs from apple into word and vice versa. the page hyphens are off but it will work.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 5 out of 5 stars
Office 365 subscription, best at Best Buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Office products are excellent, and I found that purchasing the yearly subscription at Best Buy was the top choice... their price was right, I earned points, and was in and out of the store in 5 minutes.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Mislead
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not load on a second computer. Spent hours on the phone with tech support and no luck. I feel like this product is either too ckmplicated to load on additional c ok mputers, or the product is falsely advertised. Very disappointed. I asked the salesperson about the product, and she assured me it would work and was user friendly. That turned out to be false.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review is for Office multi computer renewals. I love it because it’s auto renewal for up to six computers. This way everyone’s covered and no expired subscriptions all for $99
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy great service, Microsoft, not so much. Easier to deal with great Best Buy staff. Microsoft couldn’t renew subscription. Apple products and service lightyears ahead of MS.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 5 out of 5 stars
Family over individual if needed for multiple acct
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Originally bought the individual one, but if you have a family, this is the one to get! Saves money
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great improvement over my older version, especially in respect to grammar & spell check. The adjustment to the new version took a little time , but quickly becomes intuitive.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 5 out of 5 stars
Great Office 365 Home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Office for you and your household. Office 365 Home is a subscription built to help you and your household get things done from nearly anywhere on your favorite devices. Up to 5 household members!!!
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)