Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 11,219 reviews
Rated 3 out of 5 stars
The essential office suite
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great programs for text, spreadsheets, etc. But ever since competitors such as google docs showed up, I question, "why pay?". If the price were more competitive this would be a 5 star review.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 1 out of 5 stars
Annoyed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beyond upset. I cancelled the computer and software. They refused to refund me my full payment and only gave me half of my money back.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It says 6 people but it only works for 1 person not 6.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Price, Software
Rated 5 out of 5 stars
Office 365 is a great option for multiple devices
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The old model of licensing was great for one device, but Office 365 is a great value for multiple devices including computers, iPads, phones, etc. One license covers them all.
The beauty of the subscription based Office products is that it is constantly updated. No more paying for multiple upgrades. The software installs easily and with the addition of One Drive, all documents can be shared from one location. Create a document on your laptop and access it from your tablet, mobile device or virtually anywhere with access to One Drive.
While it seems expensive, it is quite a value if you can use it on all of your devices. Microsoft Office products are the standard and almost a necessity for business folks, students and home use.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 1 out of 5 stars
Microsoft 365
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I need the refaund pleases. No need the product Microsofe 365 (6 people) thank you ,
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Unable to accessor redeem
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was unable to access or redeem product purchased.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I am very disappointed with my Sony TV.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My last TV was a Sony and was very pleased. The picture on this one is terrible. It is very dark and no matter how you try to adjust it, it doesn't get any better. I can't tell you how much I dislike it.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Download and Installation-Nightmare
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Download and installation was a nightmare. Never again. Could not download onto my computer - was told I had the wrong operating system by Microsoft people. My system - new Dell laptop with windows 7!!! Took Microsoft people three (3) hours to download and get operational. Wasted a month trying to get Microsoft 365 going. My background - seven (7) years as a program manager of a program that was developing a radiation hardened satellite processor (computer) plus the software.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not yet used it as I have other things that had to get done 1st.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rip off. Was not told auto renew at going price. Could not return even if not used.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 3 out of 5 stars
A little confusing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
You have no choice but to use the product. It is a bit more complicated than it's previous version. The version before was smooth and uninhibiting. This one is like starting from scratch.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Latest and Greatest, but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Outlook basically forces you to join Microsoft Exchange. Great to sync your devices together I guess. I'm just not pro having Microsoft read all my emails
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 1 out of 5 stars
Wishe to be able to return it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not use it yet and would have loved to return it as i do not need it anymore.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No support at all
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This reviewer received promo considerations or sweepstakes entry for writing a review.
4 hours on the phone with tech support. They didn't even know how to deal with the product. Tech support from India. I'm still having problems to sync 3 computers. Microsoft 365, the worse ever.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It works but.....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In the old days you bought this and paid just once. Now they you buy it and have to pay every year for updates. I do not like that. The 3 stars if for that reason only.
This review is from Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS
I would recommend this to a friend
Rated 3 out of 5 stars
Hard to navigate
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As a very long user of MS products, this version is very hard to find functions that used to be easy and straight forward. Far too much digging through menu items to do common actions.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Works as intended
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A 3 month trial for office.. make sure to turn off auto renew if u don't wanna keep it. Otherwise a nice freebie to go with your new pc.
I would recommend this to a friend
Rated 3 out of 5 stars
Unable to Transfer to New PC
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great. Supposed to work on up to 5 PC’s. Just purchased a new PC and find no way to add Office 365. That is the only complaint I have.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 1 out of 5 stars
False info
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When I purchased this item I was not informed that it would have to be renewed every year, I thought that I was just getting the regular home and office, I should be credited. Can this be returned?
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Product that keeps on taking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing against Best Buy, I just dislike having to pay for the product every year. Best Buy did not have any copies of the stand-alone product on hand and I needed a copy quickly.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)