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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 38,177 reviews
  • Rated 5 out of 5 stars

    Great for students...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like every other office software I've bought in the past... thumbs up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Mac Pro laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Apple Mac Book Pro and the price I got it for at my Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect 4 school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son work with files and schedules and this program has everythin he needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change can be difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Windows based PC and an iPhone and just purchased an iPad Air2 so I needed to upgrade my Microsoft Office to the Office 365. The install was not difficult but definitely was nothing like the directions suggested. I had to go to the App Store and download each Office product individually. Once installed, I can't open an Excel attachment without opening the software and searching for the attachment and then opening the attachment. I need more Microsoft support to get this handled which is no problem as their phone support is always the best, In my opinion. The support phone number listed on the product packaging is the Geek Squad support number and the Geek Squad (phone support) has been no help at all. They have told me 3 times that they have no experience with either product and I should call the Best Buy store and ask for the Geek Squad support which have made an appt. for me to get assistance and have handled each issue perfectly. I feel these issues will be fixed very quick as Microsoft works pretty fast to fix known issues. I wouldn't be surprised if they are already fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we didn’t have to renew every year but no other work around and it’s a necessity these days. Best Buy has the best price at least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice software to try out for a year. after using I can decide if I want to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required product for all Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office product. Definitely a necessity to have for all Mac products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and creating projects! Would def recommend for students !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first...but once I loaded this onto my tablet and another laptop it was proven to be a great purchase. Free updates and quick set up for a year at a reasonable price. Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all Microsoft apps on a daily basis for school so this comes very handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about it. it is what it is..you need it, it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very user friendly and the price was not to bad either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to get this at a discount because I purchased the MacBook Air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office download was easy and fast have the entire suite and have had no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard sell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to say if this is good or bad... I mean on one hand you get a lot of storage in OneDrive... the software is great... on their website only. I tried using the downloaded versions, both on Windows and on Mac and it is terrible. Opening files from the cloud constantly brings up errors. So much so I give up and schist open up my browser and work from their. Kind of annoying when you want to work offline. It is what it is... I likely will swap back to the Apple versions and just increase iCloud storage instead of dealing with this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you review. We would love to help you figure out why you are encountering errors when opening your files. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good love it❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good love it❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product all the time and could not imagine not having this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy and access to each has been easy wherever I am

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this computer has meet or exceeded all of my expectations.

    I would recommend this to a friend
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