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Customer Ratings & Reviews

Microsoft - Desktop 2000 Wireless Keyboard and Mouse-Front_Standard

Customer rating

Rating 3.6 out of 5 stars with 38 reviews

69%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 38 Reviews
  • Rating: 1 out of 5 stars

    A Terrible Product - Stay Far Away

    Posted
    ksmithdc

    I bought the Microsoft keyboard/mouse combination (series 2000) for use with my home desktop PC as well as for my daughter's desktop PC. For both sets of these devices the performance was terrible. At first it was fine. But after a while, the mouse was not tracking - making even the simplest tasks incredibly frustrating. The keyboard was just as bad. You would type and characters would be missing...and it would be very slow to respond. This happened with BOTH sets of devices. I contacted Microsoft and they were of no help whatsoever. Do not trust this product. Do not buy this product. It's pure garbage.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    good keyboard, lacks details

    Posted
    1click
    • My Best Buy® Elite Plus MemberElite Plus Member

    It must have been on sale when I purchased it otherwise I would have walked past it. I was needing a new keyboard for my home PC when I went looking and found this one. At the time it had everything I needed. Then my home PC died and I had a laptop and work laptop so I didn't replace it. I took the keyboard to work since I have a docking station for my laptop. Then I started having issues. I use a lot of passwords for work and have to have caps & numbers in each. I have locked myself out of several because I can't tell if the NUMLOCK or CAPLOCK is on. There isn't a light on the key board or an indicator on my screen. Other then that it is perfectly fine.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It broke within 2 weeks

    Posted
    fwcomp
    • My Best Buy Premier Silver MemberElite Plus Member

    Well, the price was right and the keyboard easy on the hands. I did not like the extra long USB wireless plug since we're using this on a laptop and I always had the fear it was going to get bumped and break the USB port. These are not the kinds of things you want to keep taking out because that leads to losing them and leaving something that sticks out this much does not seem like a good idea. However, the kicker was that it just stopped working after about 2 weeks. Good thing Best Buy has a 30 day return policy. I guess you can get a lemon buying any product and that's what we got here. I got a different brand when I took it back. Much happier with that.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic mouse and keyboard combo

    Posted
    MackTruck
    • Verified PurchaserVerified Purchase

    I am incredibly impressed with this mouse and keyboard combo. The mouse has a good heft and hand-feel. Lots of mice are too small and cause unnecessary hand strain, but the mouse that comes with this kit fits very nicely in an adult male's hand. The keyboard is also nice, with slightly ergonomic key positioning and lots of customizeable shortcut keys. The only real detriment is that there is no software included with the box kit. You have to do a bit of searching to get the Microsoft keyboard programming software. After downloading that from the Microsoft site, however, everything synchs up properly and is very easy to use.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not work for me

    Posted
    GregInFLA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really wanted to like this kb/mouse combo, but had to return it and get a competitor's instead. On this Microsoft Desktop 2000 Wireless combo, the mouse wheel rolls freely as opposed to having stops when you roll it. The kind of wheel that sort of pauses at intervals while you are rolling works better for me. Probably just a personal preference, but the Microsoft product really seemed to jump around when I was scrolling. If I had scrolled down and then released the wheel, the screen would jump back up a few lines - and vice versa when scrolling up.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Mouse has no grip - Charged for return.

    Posted
    TMKre

    I returned this product after a few days of use. This mouse was the first one that I have used that has no rubberized grips or texture on the sides. I went to push it up and my fingers kept slipping up the sides of the mouse. Furthermore, this product comes from a BestBuy "Marketplace Vendor." i.e. you can't return it to the store! I was honest with them and explained why I was returning the item. Because it was not defective, they charged me shipping Grrrrrrr Not great customer service Best Buy!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works good for a year

    Posted
    BobbyB323
    • My Best Buy® MemberMember

    Bought this for home use in 2011. A, S, E, R & T keys have worn to the point that you almost can't read them. We only use the keyboard maybe a few hours a day. Have had same issue with two other MS keyboards in the past. This is a problem with ALL MS keyboards even ones that cost over $75. My recommendation is not buy but Microsoft keyboards at all but only Logitech. Never had an issue like this with Logitech but only with MS keyboards. I am absolutely ticked about it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Microsoft Desktop 2000 Wireless Keyboard and Mouse

    Posted
    iml5xo
    • My Best Buy® MemberMember

    Great Keyboard with wireless mouse. Automatically works once I restarted my computer. Feels sturdy and comfortable. Only cons is that there's no CAP light. Not a big deal for me thought...doesn't take longer than a second to try to figure out if its on or not. I bought mines for 35 because it was an opened item. I got a good deal for it. Wohoo! :D

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great keyboard and mouse for reasonable price

    Posted
    AZRob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a wireless keyboard and mouse to use with both my PC and my MacBook Pro. I looked at several different ones before deciding on this one. I've been using it for a couple of months now, and there have been no problems at all -- I plug the wireless receiver into my USB port, and I'm up and running. I've been very happy with this keyboard and mouse.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this!!!

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Im in love i believe i have had this for a little more than a month now and its still doing strong. I went to the Apple store, and saw an Apple mouse and keyboard.... Cool, but i dont wanna pay $120 before tax on a wireless and mouse. Thats like 2 1/2 weeks worth of groceries... well anyways, so i did some surfing and Im happy i looked. Looking saved me like $60+!!! GO BEST BUY!!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Skip this one

    Posted
    FrasiersDad

    This is not worth the money. The scroll wheel on the mouse quit working. There is nothing to indicate battery life. There are no lights for caps lock or number lock. It is just an icon that appears on the monitor for about one-half second. The first several times I hit the caps lock I didn't even notice the icon because it was so quick. I'm going to get something else.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, basic wireless setup

    Posted
    Mercier
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Microsoft is not as well-known for their hardware as their software, but in keyboards and mice, they truly shine. You get more quality than you pay for, IMO. I needed two basic wireless keyboard and mouse setups and the Logitech MK710 wasn't in our budget. These did just fine and I got two sets for the price of one of the Logitech sets.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replacement for malfunctioning wireless desktop

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    On my own, I was able to diagnose that my old wireless keyboard was malfunctioning. It sent upper-case characters to the CPU regardless of shift or caps lock keys. Replacing the wireless desktop solved the problem, with the hassle and cost of PC service!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great keybord and mouse

    Posted
    ObiSwan
    • Verified PurchaserVerified Purchase

    Hey, I mean it's just your basic wireless keyboard and mouse combo, but it does what it's supposed to do and was a great price! Still on my 1st set of batteries so I can't comment on batt. life. It's got everything most users need!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This product eliminates cords, which is so nice wh

    Posted
    Maggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this set to help clear some of the cords on my desk. It worked! The mouse does stick a little, but overall I'm pleased with this purchase. I can even sit back and just put it in my lap.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good quality wireless keyboard and mouse

    Posted
    lefty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    need to include reference sheet regarding the symbols on the keyboard. they are not all self explanatory. also don't like the fact that there is no light indicator when the CAPs Lock is active. otherwise good quality product.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Keyboard delete key in new position

    Posted
    YEEEOWWW
    • My Best Buy® MemberMember

    For some reason Dell moved the delete key to a new position different from the two Dell laptops and three laptops in our house. Mouse broke first month but was repalced with keyboard. Must buy new keyboard and mouse soon.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    AWFUL!

    Posted
    giraffe1
    • My Best Buy® MemberMember

    This keyboard does not have an indicator light for caps on - I have never used a keyboard in my life that didn't have an indicator light to know whether caps are on or not - very dissatified - planning on returning.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cordless keyboard and mouse combo

    Posted
    Ecsmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this keyboard and mouse with an open box iMac that was missing those items. Just inserted the batteries put the USB adapter in the computer and I was up and running. Worked like a charm!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very plain keyboard

    Posted
    gewai
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Keyboard serves its purpose. Design is a little small, and if you have big hands I would probably recommend something different. Probably better off spending a few extra bucks and getting a nicer combo.

    No, I would not recommend this to a friend