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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,299.99

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    good but too thin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average. it;s alright though the size is prfect but gets dirty

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard feel, Screen size

    Rated 5 out of 5 stars

    Good School Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With brightness up, schoolwork use it lasts about 5-6 hours (which is pretty good i think). It has a smooth, velvet surface on the keyboard. Size of the laptop is perfect, and the screen is nice and clear. It is touch screen and that's a plus for me. It does run fairly smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Brand

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes a great laptop. Geeksquad refurbishment is hit or miss. Certified working and it is for the most part. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Appearance, Condition, Dirt

    Rated 2 out of 5 stars

    Refurbished and...dented, dirty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the appearance of the refurbished product: there are several (>5) dents including one on the left front corner where it was clearly dropped. Best Buy shipped the product with dirt and sticky tape residue all over the cover. At least the laptop appears to work okay so far - but it's only been a couple of hours. Bottomline: I would not purchase a Geek Squad Certified Refurbished product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability is nice and I love the color and design of the laptop

    I would recommend this to a friend
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