Customers express satisfaction with no specific features of the Geek Squad Certified Refurbished Surface Pen. However, a significant concern among customers revolves around the pen's battery, with some reporting that it arrived without a battery or was not functional.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Cons mentioned:
Battery
Rated 1 out of 5 stars
Refurbished - Noun: Repackaged Customer Return
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pencil arrived in a very rough box, the pen tip is well worn and the battery was missing. This seems like more of a heavily used resell rather than a refurbished item. In fact I don't think it's been refurbished or even inspected for that matter, it seems like a customer return that had a refurb sticker applied to the box. I understand if there's marks/scuffs/scratches being a refurb, but a heavily used stylus tip? Really? For $50 I'm buying a heavily used stylus that's "refurbished" and you can't even supply a new tip? Wouldn't recommend, had I known it was just going to be a resold returns item instead of a refurb then I would've bought a used stylus on eBay. Stylus is functional, but that's honestly a low bar and shouldn't be counted as a pro. Won't be buying BestBuy refurbs again.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Surface pen
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice pen. Works great. Very convenient to use. Happy
I would recommend this to a friend
Cons mentioned:
Battery
Rated 1 out of 5 stars
DONT BUY REFURBISHED!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DONT BUY REFURBISHED!!! My package arrived with no directions or even a battery. Online chat stated to take to store to get assistance. Not worth the headache of having to take to store to get it to work.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Works
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well on a touchscreen laptop and came with a battery
I would recommend this to a friend
Rated 5 out of 5 stars
perfect for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great condition for refurb
almost no parks, works perfectly
I would recommend this to a friend
Cons mentioned:
Battery
Rated 1 out of 5 stars
SMH
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn't work and came without a battery. Mind you I had a battery for it but it still didn't work with it on.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
good buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good buy good buy good buy good buy good buy good buy good buy good buy good buy good buy