Customers are pleased with the ease of use, performance, and price of Office 365 Business Premium. Many also appreciate the features that improve staff productivity. However, some customers have reported issues with the software, installation, and activation process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 220 reviews
Pros mentioned:
Features
Rated 5 out of 5 stars
Personal Features
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Personal use is excellent and all the features are needed in technology.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to buy it to use Microsoft Teams due to my company will use it. Took forever to contact someone at your company to learn that. Non-business users of MTeams apparently don't have to buy 365 first.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nest mini a good 'hub' for a smart home network. Choice of more than 3 or 4 colors will thrill some for the aesthetics. Privacy settings galore to exclude your personal info and recordings from 'sharing', better than I remember from an Alexa Echo Show purchase of a few years ago,
This reviewer received promo considerations or sweepstakes entry for writing a review.
Web hosted, not on my computer? Not compatible with Outlook new? Or is it that Geek Squad doesn't really know how to set it up. On line GS said I have to bring back to local BB, but they are so short staffed takes 2 weeks to get an appointment......and in the meantime, all unusable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took me about 10 hours with customer service to get a product code to activate the software. Best Buy was unable to do give me an accurate one. I was unable to download so after a lot of threats they finally refunded my money. DO NOT BUY THIS AT THE STORE. The customer service rep even told me not to replace it as they can't provide an accurate product code and don't normally refund your money.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this and got a product key on my receipt from best buy. When trying to use the product key it says it’s already been activated by another person. Called Microsoft and they said I have to deal with Best Buy. After 2 hours on the phone with Best Buy they had no solution. Do not buy from a 3rd party. I would recommend purchasing from Microsoft directly
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has all the Microsoft Office products for your business account, wrapped into one. Note you will need to create a business account with a unique domain to set this up -- not necessary just for "personal" use.
We appreciate your review. We're glad to hear that Microsoft 365 Business has everything you need.
Have a great one,
Nelson Microsoft Customer Care
Rated 3 out of 5 stars
Wanted Stand-Alone Copy - Got Subscription
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So hard to just buy a one-to-one copy of Office anymore! This business copy made me actually add a DNS entry to my domain to authenticate my company! Then the DNS entry it wanted changed during registration. really dislike this move to subscription based products!
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Richard,
Thanks for letting us know what's going on with your Office 365 subscription. We're sorry to hear you had some issues and we want to help make things right.
If you can, please contact our Customer Support Team so we can further assist you. Let them know what you're dealing with and they'll be happy to provide you support: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely, Jo Office Customer Care
Rated 5 out of 5 stars
Microsoft is necessary
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like Microsoft 365. I am happy I bought this. It is necessary for work.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems like a great product if I can get it working Microsoft is having an issue at the moment I believe but seems like this will be great and very useful across all my devices