Customer Ratings & Reviews
- Model:
- KLQ-00254
- SKU:
- 6278810
to a friend
Customers are saying
Customers value the ease of use and performance of Office 365 Business Premium, with some appreciating its price and features that enhance productivity. However, some customers have reported issues with the software and encountered difficulties during installation and activation. Overall, the product seems well-received, but potential buyers should be aware of the reported software and installation challenges.
This summary was generated by AI based on customer reviews.
Be Careful, Not what you expect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Web hosted, not on my computer? Not compatible with Outlook new? Or is it that Geek Squad doesn't really know how to set it up. On line GS said I have to bring back to local BB, but they are so short staffed takes 2 weeks to get an appointment......and in the meantime, all unusable.
No, I would not recommend this to a friendDon't know yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy it to use Microsoft Teams due to my company will use it. Took forever to contact someone at your company to learn that. Non-business users of MTeams apparently don't have to buy 365 first.
I would recommend this to a friend- Pros mentioned:Price
360 Business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. The delivery and support from Microsoft was terrible.
No, I would not recommend this to a friend Microsoft Office 365
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robust office software suite with a cohesion between product offerings.
I would recommend this to a friendNest mini a good hub for a smart home.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest mini a good 'hub' for a smart home network. Choice of more than 3 or 4 colors will thrill some for the aesthetics. Privacy settings galore to exclude your personal info and recordings from 'sharing', better than I remember from an Alexa Echo Show purchase of a few years ago,
I would recommend this to a friendBest Buy was unable to get this working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me about 10 hours with customer service to get a product code to activate the software. Best Buy was unable to do give me an accurate one. I was unable to download so after a lot of threats they finally refunded my money. DO NOT BUY THIS AT THE STORE. The customer service rep even told me not to replace it as they can't provide an accurate product code and don't normally refund your money.
No, I would not recommend this to a friend- Cons mentioned:Activation
Can't access product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough to review a product that you can't use. I've had the subscription for 4 mos and still can't access it. Dumb. Waste of money.
No, I would not recommend this to a friend Laura
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing surprising about a Microsoft product.. they mostly all work as advertised.. Best Buy is taking advantage of Hurricane victims.....(?)
I would recommend this to a friend- Cons mentioned:Software
Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not load on to my laptop ... geek squad could not help ... never going to buy another software from best buy
No, I would not recommend this to a friend Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick electronic delivery and super easy installation
I would recommend this to a friendNo help from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and got a product key on my receipt from best buy. When trying to use the product key it says it’s already been activated by another person. Called Microsoft and they said I have to deal with Best Buy. After 2 hours on the phone with Best Buy they had no solution. Do not buy from a 3rd party. I would recommend purchasing from Microsoft directly
No, I would not recommend this to a friendDifficulty installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems getting software downloaded and installed took me from 7/17 to 8/5 to get help to install on my computer
No, I would not recommend this to a friendEverything You Need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the Microsoft Office products for your business account, wrapped into one. Note you will need to create a business account with a unique domain to set this up -- not necessary just for "personal" use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're glad to hear that Microsoft 365 Business has everything you need.
Have a great one,
Nelson
Microsoft Customer Care
Microsoft is necessary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Microsoft 365. I am happy I bought this. It is necessary for work.
I would recommend this to a friendWanted Stand-Alone Copy - Got Subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So hard to just buy a one-to-one copy of Office anymore! This business copy made me actually add a DNS entry to my domain to authenticate my company! Then the DNS entry it wanted changed during registration. really dislike this move to subscription based products!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Richard,
Thanks for letting us know what's going on with your Office 365 subscription. We're sorry to hear you had some issues and we want to help make things right.
If you can, please contact our Customer Support Team so we can further assist you. Let them know what you're dealing with and they'll be happy to provide you support: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely,
Jo
Office Customer Care
Treated right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Allen helped us to get the right computer we needed for our business. He demonstrated patience and understanding through the whole process!
I would recommend this to a friendgreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great product if I can get it working Microsoft is having an issue at the moment I believe but seems like this will be great and very useful across all my devices
I would recommend this to a friendProduct good, beware the download link
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING: Best Buy provides a link to download the software...which is WRONG. They provide a link to download the software which is for CONSUMER Office, not BUSINESS Office. Took hours and hours on the multiple phone / chat / remote session thinking it was a product key issue which was extremely painful....some support members were extremely painful to deal with. It took Microsoft to figure out the issue and gave me the right link for the download. Hopefully someone from Best Buy takes a look at this review. Case CAS-5128682-W6K2J2 for your reference and takes the time to update with the proper link for Business Office. I would take the time to update Best Buy, but refuse to spend more time trying to get to the right person navigating through Tech.
No, I would not recommend this to a friend365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be great as soon as I learn what I am doing.
I would recommend this to a friendcomputer is okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a little more computer for my bussiness . My computer is not what I need.
No, I would not recommend this to a friend