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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 9,269 reviews
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. when i purchased my new PC from best buy, I was told word came installed, and was part of the package. not happy about the added cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Dishwasher Evaluation after 2 weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my new GE dishwasher for 14 days, but it have worked flawlessly. The top controls were new and confusing, however, they did work without any mechanical complications. Two times were not expected, however. 1. Manufacturers often offer rebates or premiums for evaluating their products and GE did not offer anything. That was disappointing. 2. The smell of the plastic or internal composite material, stinks, and has not dissipated within 2 weeks of use. Should I use bleach or baking soda to reduce this unpleasant odor? In general, product works as displayed. It is quiet and seems designed for my home systems. Those are both very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a huge computer geek so I chose the simplest option for my computing needs. Microsoft word and excel are all I need. Also it is only for my 1 device and no yearly fees. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this software on all my Computers, would 't be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibile

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Awesome Product! You can't go wrong with Microsoft and having the digital platform is good for flexibility. My entire family utilizes it and we truly appreciate the format and flexibility.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely upgrade from my 8 yr, old Toshiba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the 3 stars, is that the keyboard is hard to see. All silver keyboard with very faint blue light showing through. It doesn't show up in the light and very little in the dark unless you are directly over it. Dell's design engineer is way off on this. Sound worked when i got it. Three days later, just static. Took it in and they said it could be driver or speakers. they sent it out and it turns out that the sound went out when Microsoft automatically updated. Seems to work fine now. Time will tell. Other than that, it is a very nice computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My office home works like I am in the office !! Very efficient !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Bestbuy for real, it helps me in school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Medio-grrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal computer is acting up after few weeks of purchased. Not sure though if it is the office causing the issue or something else.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If you need help troubleshooting what might be causing your computer to act up we recommend that you reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    Home and office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought back product because it would not download. Tech at Best Buy told me to take it home and try again and it still would not work. Said I need windows 10 and I’m on 8.1.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t buy a laptop without purchasing the Microsoft office bundle. I use Word and Excel and PowerPoint. Nice features! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need for school projects. Has Excel, Word, PowerPoint,etc. Easy to use the up to date software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pablo,

      We appreciate your review. We're glad to hear that Office Home and Student 2019 has everything you need for school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Another great Microsoft Office title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gold Standard of Home and Student Office needs: Word, Excel, PowerPoint - very few will need anything else. This edition is as good as ever - bought it for a new laptop and to replace the older 2016 version. We ordered the digital version (no disk) and was very happy with how quickly and easily it downloaded and installed. Be sure to keep the Key Number in a safe place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Single User no Internet after download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two products. Either you subscribe yearly for multiple end users or if you’re like me and only have 1 computer you get this one-time price for one user. The multi-user costs $195 in 3 years and this was $150 in one year. This one doesn’t transfer from the one computer but the other one does (as long as the owner is the same). I have had my computer for 4 years before buying this. There is a third party program that only interfaces with Microsoft Word I need; the reason for buying this software. The multi-user also comes with Outlook, this does not. I don’t need another email program though. Excel, Powerpoint and Note are also included. I haven’t used those in years but they appear to be exactly what I recall with slight variations. If you’re going to use one computer for years and don’t want to ‘have to’ be connected to the internet to use it, then this is the version you want. In 10 years I’ll still have only spent $150. Renters of the mult-user version will have spent $700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for excel, word and power point, if you are a student or someone that works at an office. I personally have had it and I haven't had any problem, I use it everyday. It is a simple format, that any one can use. I recommend it even if you don't think you will need it believe me you will, a computer is nothing without this programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 2019 Student Edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Home & Student edition 2019 is just right for me. It has Word, Excel, Publisher and more. I write a lot of documents, and Word still works the best for me. Also, all of my previous docs have been on Word and I can bring them into my new computer. Excel is good for budgets, address lists, graphs etc. This edition of Office is easy to follow and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Home & Student: Just used Excel on my laptop and it works excellent. Easy to find the help needed. Word works well, but could have a better photo editing program. Power Point is wonderful. All in all an Excellent bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home & Office Microsoft Package is a great buy. It comes as a one time payment so you do not have to keep paying for annual downloads. It's easy to use & has MS Word, Excel & PowerPoint. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office download

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleasantly surprised with how easy this was to purchase and then download to install. It only took minutes and is great to use for family needs, as well as for a student. It comes with multiple apps, but we mainly purchased it for excel and word. I would highly recommend it for anyone looking for these types of apps. Best of all, it's a one time purchase rather than the monthly fee. Also, I have noticed that there are several features that work better with this over the 360 office, such as rulers for word etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad that you had an easy download and installation and that you are glad it is a one-time purchase.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for every day home user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used excel heavily for 10 years on my old laptop. When I bought new laptop I needed Excel & Word only. I Didn't want to "rent" Office with all those other features I didn't need. BB Geek squad sold me & installed MS home & student which I OWN not pay a yearly fee. It has Excel, Word & Power Point, just what most non professionals need & the price was right Thank you Geek Squad

    I would recommend this to a friend
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