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Customer reviews

Rating 3.8 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 4 out of 5 stars

    Impressive but inadequate QC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great and everything about the product itself was as described but after a handful of uses the pen doesn’t work anymore. Tried every troubleshooting step to fix it but no dice. Really hoping it’s the pen and not the scree.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased had a green line. Went to get it fixed and they just had me return it. I tried my luck with a second one, and the screen stopped working about a week later. This time I decided to take it to Microsoft directly, thinking they could definitely fix the screen. He messed with it and told me if it didn’t work again to bring it back for an exchange. It worked well for maybe 24 hours before the screen stopped working again. I brought it back and they exchanged it. It’s been 5 days and so far, so good. Although, not everybody has a Microsoft store in town to do an exchange. I personally would not buy this laptop again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surfacebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and I still love this laptop. Worka great for school. I run two monitors off it without issue and can easily detach the screen for note taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was exactly what i was looking for! Great buy!

    I would recommend this to a friend
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