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Customer Ratings & Reviews

Microsoft - Surface 24W Power Supply - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 28 reviews

  • 20%
89%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 28 Reviews
  • Rating: 1 out of 5 stars

    The most frustrating charger

    Posted
    Deer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have never had any problems with the two previous Microsoft chargers for my surface, but this one is awful. When I first took it out of the box, I was disappointed it wasn't like my previous chargers--there wasn't a USB port in the charger. Again, disappointing, but I can handle it. The charger itself, however, in the most finicky piece of equipment I've ever had. Anytime I make any small movement it seems to unplug itself. I'm not sure if it's the less secure magnetic charging plug, the collapsible prongs, or if I just got a defective charger, but this is the most annoying charger I have ever bought.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Lifesaving Back up Cord

    Posted
    wallesq
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I cannot explain how I lost something so critical but I lost the cord to my Surface Go a month after I got it. Was able to get this replacement at Best Buy and actually charge up. Worked just like the original. Then a week later I found the original cord in a place I would swear I had searched. So now I have an extra to keep in the house and one in my travel bag so I always have one on hand.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Didn’t do the job

    Posted
    Salraf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I retuned this item. Surface pro 3 laptop wasn’t holding charge so I bought this. After connecting I still has the same problem. Since this was authentic, I figured my problem was my battery. Turns out it was the charger. This is the lower priced one BB had. I don’t know if it because it is lower wattage as to why it would not work but just a FYI to other interested consumers

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Overpriced

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overpriced for what you get...my con would be that the cord itself is pretty short and seems to be picky with outlets I've used. Not sure if it's defective or specific to my unit but nothing like the power supply included with the surface originally..

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome Charger!

    Posted
    Jasmine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This charger has worked great! The only thing that I wish were different is the length and it is missing a USB socket that the original surface pro charger comes with.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great!

    Posted
    Jgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was kind of disappointed that my surface pro that I have had for less than 6 months needed a new power cord...but this one works great and haven't had any issues since.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Whew!

    Posted
    808EAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Lost my original connection in our residential move..so awesome that they had it in stock and now my Surface is back to being use-able!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great extra to have

    Posted
    donc3121
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought the extra charger for my office. now I no longer wonder if I packed it or not, I've got two! Great piece of mind for the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Replacement

    Posted
    DPDP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Out of town with a broken charger. Best Buy has the item in stock and the item was good as OEM

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great. Wish it was less expensive.

    Posted
    ajw1970
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Feels pricey but I wanted a spare so that I don't have to remember to take it with me when going from home to work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life Saver

    Posted
    DavidP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great life saver when you loose or forget your charger at home and you are on the road.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for getting work done

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    just want I needed when I left my other charger at home. Got me through the board meeting just fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The power supply is great

    Posted
    Vince
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Surface pro power supply is working just great, for our surface pro, it keep the power up

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Transferred Electrical Currents.

    Posted
    Switch
    • Verified PurchaserVerified Purchase

    Power cord charged my device. Very well. No sparks, fires or other concerns.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great charger

    Posted
    Monkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the fact that the charger is small and light. It doesnt get too hot like my last one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    Woody
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Designed for surface, works perfect. Hopefully it lasts longer than the original.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Microsoft Surface Power Cord

    Posted
    Metalliharleydad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Works to charge my Surface but watts are low so it takes 6 hours for a full charge.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    it's a charger

    Posted
    Jimmyz5150
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Charger works as expected, bought for X-Mas present she likes it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Lynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great power supply. Easy to use and provides a steady supply of power.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exact fit

    Posted
    Surface
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Product was exactly as described and as needed for my laptop.

    I would recommend this to a friend