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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, excellent keyboard, and impressive battery life. Many appreciate its portability and lightweight design, finding the tablet mode particularly handy. While some find the price high, positive feedback on the device's functionality outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 487 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for college, she enjoys the flexibility and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to do some off work tasks using excel and boy was I pleased. Some may refer to this as tablet that does laptop stuff, but it is exactly the opposite, this a full blown laptop with the flexibility of a tablet. One thing to consider though is to buy one of those USBC multi adaptors so that you can connect the device to external screens and have extra inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice, for travelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is great to travel with to listen to music or use as a book reader. I have all of my work files on it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop/tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that converts to a tablet pretty easily. Really works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you've been enjoying your new Surface Book 2! If you ever have any questions about your new Surface our support team is always available to help and answer questions through this link here: https://aka.ms/AA4rbq6.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect balance of daily use tablet and well built laptop. I use it everyday and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, nice compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice compact size. Ability is seperate into a tablet is a fantastic feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop and tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Have had both Apple and Microsoft and this beats out Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best laptop of all that I have owned. Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like battery lasts for ever. Also really appreciate touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy and fast well built will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Student winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For artists, students, and versatility uses, this device is perfect. Be aware, the device is easily scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of my favorite laptops. Using it as a tablet is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptopnty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great battery power if you use your laptop all day. Fast start-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the style and capability of this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the design and capability of this laptop! Would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great lightweight laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't any issues out of this device. Very thin compact and lightweight makes it easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile laptop- perfect for online school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! As a tech guy, I’m really particular about what I buy, so after doing a ton of research I chose the Surface Book 2, and have yet to be disappointed. I primarily bought this for my online masters program and majority of the time use it as a laptop, but I like the option of detaching the screen during live chats or to take notes in OneNote.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop that I ever had, very fast and stylish. I love it!!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, fast and great for my daily activities and video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer about a month now. I love that I can choose how to use it and how easy it was to figure everything out. The only thing that I wish I could change it the backlighting to the keyboard. It is hard to read the keys in some light. I would either like to change the brightness or the color. Other than that I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatility for taking notes during college classes and doing homework on!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! It is very easy to use and very convenient for school.

    I would recommend this to a friend