Customer Ratings & Reviews

Very impressed with design and build but too many software crashes....user experience should be flawless for this price point.

The surface book is a good hybrid laptop/tablet. Personally to use the tablet portion is a little big for my taste but functionality is perfect. When closing the tablet there is a small gap in between the screen and the keyboard which annoys me. Hopefully the next generation will fix this design problem.

Ok, maybe I just have bad surface luck. My initial surface pro 4 locked up and overheated in the first four hours of ownership. I returned it and decided to try the surface book after reviewing the features. I have had to make several support calls, had three factory resets, two overheating experiences, a few totally black screens and now the worst of all, it will not power up. I plan to call support in the morning. I like the specs, could be lighter, concerned about some if the reports I have recently read about the major drop in battery life. This unit has not been reliable at all. So far, overall I am quite disappointed however I really hope it is just this particular unit.

Transitioned from a MAC and I am very happy with the ease of use of my wonderful new surface book! I am in a program which requires a program for analytics and once it was loaded it moved with great speed! Easy to use, fast and takes the downloads fast...what else can I ask for !

Very nice machine. Be aware that if u use a file on usb u cannot separate the screen from the keyboard. U can save the file to the hard drive or one drive to resolve this. Not a big deal. You can use the pen on access databases and other software. Nice for some things. This machine is pretty darn cool.

Bought this to replace a macbook air and have to say I was impressed. It has a large, beautiful screen, great keyboard and good battery life, The pen was very responsive and sensitive for 2 weeks until it stopped working. Microsoft helpline worked quickly and sent a replacement free of charge.

I have been an Apple user for years but plan on going into Engineering and Microsoft package had what I would need for college. I received it for Christmas with the thought of a learning curve time frame. I really like the computer as it has been much easier to learn then I thought.

It came in quality packaging and very Easy to set up. Nice and light to carry but still a decent size screen. it is very user friendly. The whole family enjoys it and the drawing ability is a big hit. Removable tablet does not get used as much as we thought but the notebook is used a ton!

The computer/ tablet is great it does everything you would want it to do. The downside of it is sometimes detaching the tablet from the keyboard can be hard. However for the price your battery lasts long, and you can convert the tablet/ computer several ways to accommodate your needs.

The Surface Book is by far the useful tablet/laptop I have purchased in years. It functions as good or better than any high end tablet on the market and can keep up with all but the high end gaming laptops in that mode. I have even run CIV 5 and 6 on it without any difficulties.

Just bought this laptop for our son who will be attending UW - Madison in the fall. He should be able to use it until he graduates but so far it has been great. He uses it now for finishing up scholarship applications, watching HD content, and, of course, video games.

I finally upgraded to the surface book after doing a great deal of research between this particular model and other surface computers along with Apple Mac. I have had the computer for about a month now and so far, I am very pleased and I feel my research paid off.

I really enjoy my surface book. It's fun for drawing, quick response, and easy to use. I don't like that I can't pushed the screen farther back. When it sits on my lap, i would like to push the screen back a bit so it's easier to see but I can't do that.

Excellent laptop that looks amazing both in terms of overall build quality and screen resolution and brightness. Performs very well and really embodies the full windows 10 experience with the touch and pen integration. Device is also light in terms of weight for a full laptop.

Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive is a powerful computer and is great for everyday use. I use it for photography and for school and for my business

This computer meets all my needs, even for gaming. While it can run best games I have had no issue streaming them with steam

I went in late on a Sunday evening and I needed a computer that met specific needs by Monday morning. The sales person was able to understand all of the specifics and lead me to the one computer that met all of my criteria. So I had what I needed by the next morning.

The surface line just keeps getting better. I started with a pro 2 and promptly upgraded to the pro 3 when it was released. I was hesitant to spend the monet to upgrade to the surface book but finally took the plunge and it's been a real time saver for my home design business

The machine has worked perfectly since purchase and is everything it is advertised to be. It would be nice to have an external DVD player with USB3, but an external DVD player with USB2 is working fine in the mean time.

I switched from being a +5 year Mac user to the Surface, and I am very happy. The keys and trackpad feel the same, the touchscreen is a HUGE added bonus, as well as having a tablet within the computer. It is a great buy for someone looking to upgrade from a Mac.