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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 641 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Surface Book 2-in-1's ease of use, comfortable keyboard, and excellent battery life. Many appreciate its light weight and the versatility offered by the tablet mode. The sleek design also receives positive feedback. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 641 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    great 2 in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    travels well,light weight and powerful. it works well for a work computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product. It has great battery life, great quality, and very powerful. Would buy 100 times more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great light-weight laptop that will do most of the daily duties that you need to do with a computer

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic piece of equipment! It's light but does not make any sacrifices when it comes to performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pencil, can take notes, has a light dedicated graphics card for some decent gaming. Fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my grandaughter starting college. Great battery life and display. Very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in multiple settings. I teach with the tablet and connect base for rest of features.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Well thought out product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant, ergonomic, and of very high quality. A bit pricy, but I hightly recommend it, nevertheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book is without a doubt the best laptop on the market. It has an available i7 processor as well as up to 1TB of storage and 16GB of memory. Several models also feature discrete NVIDIA graphics cards in the keyboard base which is augmented by Intel graphics chips in the display portion of the device that are used when the screen is dethatched. I use a Surface Book for work and have to other Surface Books for my daughters in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An In-Depth Review and How to Fix Freezing Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the Surface Book. The keyboard is awesome and not as tight as the new MacBook 12" Retina. Much easier to type on. I find note taking on the Surface to be superior to the iPad Pro. Just a little bit more latency on the iPad compared to the Surface. The only issue I had was having to turn down the keyboard backlight during the day to see the black keys. Otherwise, it was very difficult to figure out the keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of this product and it works as it is. I sometimes use it as tablet to read pdf files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving Life...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything I need it to be for Photoshop and large graphic programs. Don't have any problems with the pc at all although the charging plug is magnetic and it pulls out. Most of the time you don't realize it and you take the pc on the go without the charging cord thinking it is charged and it is dead. Extremely poor design on their part, otherwise I love it! If the charging cord wasn't magnetic, I'd be giving 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given great support when purchasing my Surface. This was a gift and I wanted to be sure it would do everything the gift reciever wanted. The salesman was so knowledgeable and helped me decide. The manager even assisted with the purchase. Customer service set everything up with the Geek Squad and my computer was ready to go in less than 24 hours

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was abit worried purchasing the i5 over the i7 but I am very happy with the speed of this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book is fantastic. It has great features and is very easy to use as a laptop or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've used it mostly for entertainment (Web surfing, movies, music). I've also used the surface penfor one note. I have had no problems with this far everything has worked great. Some bugs are to be expected but Microsoft has addressed them in a timely manner with regular updates. Never thought I'd be a Microsoft person. I have it synced to my Xbox and works awesome. Great product so far, can't wait to see what else they develop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Productivity with the surface book at work is great. The pen is so natural to write with. I've only had one issue so far, an update for the surface book itself was installed yesterday. And when I closed it and threw it in my backpack it decided to stay on and I grabbed it a few hrs later and it was overheating itself with the fan running. Not sure why it happened. But made me second guess buying the Microsoft extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this hybrid. It is better than I hoped for: lit keyboard (great for night owls); laptop or tablet, whenever you want then; very fast startup; exceptional screen (3000); good touch screen and touch pad; optional blue tooth mouse didn't use either USB 3.0 port; great graphics laptop. My favorite computer by far, and I have six. My wife is very picky and she loves it, too - in fact, now it is HER laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop/Tablet I've had for home in a while. Exceeds my expectations. Should last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sweet Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how versatile it is. Wish it had more ports and a cd slot. Overall good laptop

    I would recommend this to a friend