Customer Ratings & Reviews

Great purchase for our college student. Best of both worlds laptop/tablet. Best feature removal of screen for tablet use with stylus to take notes in class. Works well with all the college programs. Streams video well. Speakers are just ok.

I purchased SurfaceBook 3 in 2021, and it has been working fine in the first 6 months, however recently it shuts down a couple fo times in the middle of my work calls, and the screen freezes with a blue screen showing an error with a loud sound. I can't take any action until the system runs it course. It has been quite annoying as i have to cut off currently from work calls and can't log back in without waiting for at least 5 minutes. I can't figure out what the issue is as this is a new laptop and used very carefully.

Tired of being tied down to my desk top to do invoices and accounting through the desktop version of my accounting software, I decided to buy the Surface Book to allow me the versatility of working where I want. My Wife owns one and i liked its features enough to purchase my own. Touchscreen capable and disconnecting to use as a tablet are awesome. Battery life seems very good. I now operate in a cloud based software and love the ability to be mobile. Great solid manufacture.

I love that my laptop is able is lightweight! It is easy to carry from my job to home. The touchscreen makes the work so much easier!!

This laptop has done everything I've need it to and more. Very sleek design and lightweight. The fact I can detach my screen is phenomenal. I hope this thing never dies!

So easy to use and operates amazing as a laptop and so great as a tablet. One thing I would change if given the opportunity add an HDMI outlet to the laptop base.

Very versatile and easy to use. Touch screen is extreamly responsive. Very light yet powerful enough to handle all of my professional needs.

This is the second time I’ve bought this laptop, first one was the first time they released the surface book. I love this laptop very much. It’s portable, I got a case that makes me a lot less worried to take it with me on the go, and of course the whole screen thing is great. It over performs most laptops I’ve used, and all laptops with the capabilities it has. The only issue I’m having is my touchscreen keeps just not working randomly. I’ve talked multiple times with Microsoft, it’s been happening since the day I got it, and Microsoft said an update would fix it but I keep having to call them back. Not great but the customer service is. It is annoying the pen comes separate and now I bought a $140 pen for the touch screen to not want to work.

I absolutely love this laptop. A few months ago I went the route of purchasing a Mac. Long story short it wasn’t the right fit for me. I love that this computer can disconnect from the keyboard and I am able to write notes on the computer screen. I am a full time student so it makes it easy to carry, less things to carry since I don’t need actual paper or pens. Everything I could want in a computer, highly recommend. It’s worth the price!

I love this form factor. I love the battery life. I love the screen. I love the speed. I love the magnetic charging adapter. I don't love the price. I don't love that it still doesn't have Thunderbolt 3.

I am very pleased with the laptop. It is light and has held a charge well. It was very easy to use and get all the information on it I wanted.

Love the fact the keyboard is detachable and is much fast that my previous laptop.

I am an upcoming medical student and this computer has worked wonders! I am able to draw, type, touch, and present powerpoints and other media with this computer/tablet! I love it! It is easy to use, great for ANY person, school, or job profession.

I have been a Surface Book user for many years now, and there is a reason I have never needed to consider anything else. The ease of use, portability, touchscreen features - all of these were valuable especially during these times, when remote work is the norm. The Surface Book 3 is also faster, so that is pretty nice. All in all, highly recommended.

This was a Christmas gift that my wife gave me. I was surprised on how easy it was to setup. It runs smooth and it is very fast. I love that it has a touch screen and it also is a tablet as well as a laptop. I did have a question so I called BestBuy support and they were very supportive. I could not ask for a better Christmas!!!

Pros: With touchscreen, tablet use, pencil support , good screen,USB c support, nice mouse pad,keyboard with light,good battery,two camera front and back...best of all no fan sound. 1 con is : I noticed it gets hot behind the display .

Needed something for work and school. When detached it's light weight enough to read text. When together it's powerful enough to tackle any task I need. The excess power gives me fast performance making my user experience very convenient.

I was apprehensive about the price however after buying several cheap laptops over the course of 2 years that continued to break I finally bit the bullet. I can safely say this was worth every penny! Very simple set up, easy to use and the ability to turn it from a laptop to a tablet is so useful for work and school alike. I recommend buying the surface pen with it if you do any type of presentations or just like to draw. The last plus is the keyboard and screen size, the key board is well laid out (other than the arrow keys feeling a little cramped) and the screen size is perfect for movies!

Cant say enough good things about this laptop. Fast, high quality screen & build, versatile, easy to use, overall A+. I recommend this laptop to any non-apple user in search of a laptop for school or work.

Perfect laptop for us. Can use it as my desktop, laptop, or tablet. Very fast processor. I feel like I got my monies worth for what I purchased. Best Buy was a big help in my decision.