Customers regard the Surface Book 3 13.5" as a high-performing and durable device with excellent battery life. Many appreciate its ease of use as a 2-in-1 laptop, easily transitioning between laptop and tablet modes. The attractive design and impressive graphics capabilities are also frequently praised. Overall, the feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
Rated 5 out of 5 stars
Surface computer
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the surface, use both with and without keyboard. Would not go back to a desktop when the surface does everything i need
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer, was a week later than originally promised but glad it made it!
I would recommend this to a friend
Rated 4 out of 5 stars
Clergy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have one complaint. It would be very helpful if the screen would completely fall down that the whole computer will be flat in an open position.
I would recommend this to a friend
Rated 5 out of 5 stars
great MS Surface book. The updates are nice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have 8 of these Surface book. Everyone likes them.
I would recommend this to a friend
Rated 5 out of 5 stars
Surface pro Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new surface pro Laptop and the service we got at Best Buy
I would recommend this to a friend
Rated 5 out of 5 stars
Surface 3
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Worth the high price! I am very happy overall!
I would recommend this to a friend
Rated 5 out of 5 stars
thanks a lot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Impressive service from an impressive company of best buy
I would recommend this to a friend
Rated 5 out of 5 stars
A good PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent device, very efficient.
Only is very expensive.
I would recommend this to a friend
Rated 4 out of 5 stars
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good laptop but a little pricey. a little on the bulky side as well
I would recommend this to a friend
Rated 1 out of 5 stars
Overheating Issues
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pre-ordered the Surface Book 3 13.5” & when it finally came in (a week later than what we were originally told) plugged it in & began to explore Microsoft’s latest & greatest. Had issues after a week with battery not lasting as long per specs & bottom area was getting hot. Decided to call Microsoft & while on the phone with them, they suggested rebooting the device. Once again it got hot & didn’t fully reset. They suggested to return the device to the store as it was defective. We weren’t the only ones having this issue with overheating as many people have reported overheating. We did end up returning & purchased an iPad Pro 11” 2020 & have been quite pleased with it.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great but only lasted 3 years
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was great, but only lasted 3 years. Screen would randomly disconnect on it's own.