Customer Ratings & Reviews

Love the surface, use both with and without keyboard. Would not go back to a desktop when the surface does everything i need

Great computer, was a week later than originally promised but glad it made it!

I have one complaint. It would be very helpful if the screen would completely fall down that the whole computer will be flat in an open position.

We have 8 of these Surface book. Everyone likes them.

We love our new surface pro Laptop and the service we got at Best Buy

Great product! Worth the high price! I am very happy overall!

Impressive service from an impressive company of best buy

Excellent device, very efficient. Only is very expensive.

Very good laptop but a little pricey. a little on the bulky side as well

Pre-ordered the Surface Book 3 13.5” & when it finally came in (a week later than what we were originally told) plugged it in & began to explore Microsoft’s latest & greatest. Had issues after a week with battery not lasting as long per specs & bottom area was getting hot. Decided to call Microsoft & while on the phone with them, they suggested rebooting the device. Once again it got hot & didn’t fully reset. They suggested to return the device to the store as it was defective. We weren’t the only ones having this issue with overheating as many people have reported overheating. We did end up returning & purchased an iPad Pro 11” 2020 & have been quite pleased with it.

It was great, but only lasted 3 years. Screen would randomly disconnect on it's own.