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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 250 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent battery life and high-quality keyboard as major strengths of the Surface Book 3. The fast SSD and ease of use are also frequently praised, along with the versatility offered by the tablet mode. However, some customers mention the high price and relatively heavy weight as potential drawbacks. A few users also commented on the placement of the headphone jack and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 250 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Surfacebook 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and more. The only issue is the price. The surfacebook is unique but not enough to justify the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book 3 is pretty much the ultimate Windows-powered mobile device. With an advanced magnetic locking system for the keyboard base, powerful graphics processor, dual 1080p cameras and a brilliant near-4K display, this is an innovative, excellent detachable laptop. This machine has a lot of computing power considering it's a 2-in-1 laptop. I got the optional surface dock 2 with it for the extra usb-c and gigabit ethernet ports. I'm an IT engineer and won't usually settle for less than the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Quality, One-Of-A-Kind Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for use in a demanding Computer Science curriculum, and I know it will serve me well. The build quality is incredible and feels as sleek as it should for the price point. More importantly, I got this laptop because of the amazing 2-in-1 functionality, which allows me to easily and comfortably take notes with a Surface Pen (sold separately). My only complaints would be the price, as forking over $2,500 was not easy, and the processing power, which is far from top-of-the-line.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Grace,

      We're glad that you're a fan of the sleek design and versatility of your Surface Book 3. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing computer that is crazy fast and has all the bells and whistles I need for work, play, and browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade from a Surface Pro. Easy/quick setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Ali to start, pair Surface pen and get Microsoft Office and Adobe Suite installed and running with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the similar design as the Book 2, this is a much different beast. I particularly like being able to pull the tablet and read or browse on the couch. The aspect ratio is a little different from other laptops but for me it helps elongate documents I'm reading or working on. Believe after this purchase we are in fact a Surface family since we also have the Surface Pro7.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great laptop for video chats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for zoom or Microsoft teams chats ,the keyboard is really nice , the WebCam is excellent

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're thrilled to hear your Surface Book 3 has helped to make work calls an easy and efficient task.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for college engineering students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college engineering students. Speed and graphics exceed recommended requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Book 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to set up. Wish it came with a stylus but easy to go buy one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marcus – It’s great to hear that Surface Book 3 is working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, $3k is a lot of money-- but for the past couple of months I have not had any problems. I run adobe suite, rhino, GIS on it pretty much every day and it takes it all well. It's a bit big-- really nice for working at a desk but just a little cumbersome to take to a coffee shop. I love that I can detach the screen and read/highlight my PDF's in bed as if I were holding a giant kindle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Book 3 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer if you know what you need. Long battery life and great for productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Virtual Classes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. The only downside is the battery life. I still need to play with the settings to see if I can improve them.. but I feel like after an hour of using it without it being plugged in I'm down to 50% battery life left on each of my batteries. So if you're planning on working remotely without a power source you may want to get a different laptop.. especially for this price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that Surface Book 3 is a great device for taking classes remotely. If it seems like your battery life is too short, Microsoft Support may be able to help. We recommend going here for tips on how to optimize the battery life on your Surface: https://support.microsoft.com/en-us/help/4571474

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    High Quality for College Student!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the smaller version of the Microsoft - Surface all through High School. Decided I wanted to upgrade for college. I invested in this model and I am confident that it will last me through 4 years of college. Worth investing in a model that will last! I love the detachable screen and touch screen!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Congratulations on upgrading to Surface Book 3! We're glad that Surface has proven to be a great choice for college work. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this computer are great and I have found editing easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tool and toy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 4th year Ph.D. student, I was looking to upgrade my computer. I'm also preparing to teach a course online this summer and wanted to be able to write notes/problems for students while sharing my screen. I am excited by what this device has to offer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. A very nice laptop for college. Stays charged all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Book 3, it is very fast, Resolution is very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lot faster than our old one, easier to use, more intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Fast Laptop! Great for gaming and college!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled that Surface Book 3’s speed is a great fit for your college and gaming needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop to work from home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest device to setup for beginners with or without Cortana’s help.

    I would recommend this to a friend
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