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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.8 out of 5 stars with 216 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop as a highly portable device with outstanding battery life and top-notch build quality. The touchscreen and color options are also well-received. While the laptop generally offers snappy performance, some users have reported occasional lag due to the Copilot feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 214 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Little Purple Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is just awes. Easy setup the key are very responsive. Touch screen works great. Laptop works well. Even recommended it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and functions are perfect for my daughter's use at college. This has been an excellent choice. Would recommend to other students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ! but is missing windows hello face id

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing hardware for windows hello face id login, not something that we expexted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow it’s safe and fast and I’m very happy to use best buy not the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processes multiple tasks at once absolutely seemlessly. Videos in the background while casting onto larger monitor while spreadsheeting data entry, no flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for work. Screen quality is great. Very fast laptop and storage size is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    May fast and a good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommendations, May fast and a good design, good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Perfect size screen. Great clarity and graphics. Would definetely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile touchscreen is very convenient when wanting to explore youtube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Fast processor. So Happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect if, like me, you also prefer a powerful device that's not too big. Battery life rocks. Touch screen is great. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase - great, lightweight laptop…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase - great laptop for school, work, or daily use. All apps are running smoothly and lightning fast. I love the sleek and lightweight design with multiple color choices. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love her

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous, beautiful, and amazing. The violet color is all I've ever wanted in a machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy plus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good and effective laptop. Runs multiple tabs well, and good if you want to draw little notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good start with the new computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I am getting used to the changes from my Surface Pro 4 to my new Microsoft laptop, I am finding many new elements that are nice to have, such as the touch screen, and using copilot for written correspondences. I am not the most computer literate person so I have new things to get used to but so far have not found anything that I dislike with the new machine. I really like having a laptop permanent keyboard as opposed to detachable keyboard of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They highly recommended this one to us, and to be honest we really like it a lot thank you for the recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was very speed internet and very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The team at Best Buy Middle was very helpful and very friendly. They were knowledgeable about the product. The Geek team was also very knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer I’ve had

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast computer great for working from home

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love windows surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying work using this laptop which is so comfortable to carry anywhere

    I would recommend this to a friend
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