Customer Ratings & Reviews

Excellent computer. Excellent attention from the workers, they are very attentive and explain everything very well.

I’ve been using the 13” Microsoft Surface Laptop for about a week, and I’m genuinely impressed with what this little machine delivers. First off, the build quality is top-notch. Right out of the box, the craftsmanship stands out. This is a gorgeous little laptop made from top-tier aluminum. The build quality feels premium from top to bottom. There’s no creaking, flexing, or wobbling; everything is tight and solid. The hinge is incredibly smooth and stable, opening and closing without any side-to-side play. One of my favorite design features is the rounded bottom; it’s comfortable on the lap and paired with squared-off top edges that not only look sharp but make opening the lid a breeze. It's compact, yet it has just enough weight to feel durable and substantial, which adds to the overall top-tier aesthetic. At 13", it’s the ideal travel or commuter laptop, compact enough to slide into any backpack, yet powerful enough to handle serious multitasking. Don’t let the small size fool you; this machine packs a serious punch. With 16GB of RAM and a Snapdragon X Plus processor, the Surface Laptop flies through daily tasks. From document editing to web browsing, streaming, and even light creative workloads, it handles everything smoothly. I loaded it up with multiple tabs and apps, trying to push it to the edge, but I couldn’t get it to slow down. For a machine this size, that’s seriously impressive. Boot-up is lightning fast, and everything runs smoothly. Storage is generous with 512GB of UFS space, more than enough for documents, media, and travel needs. The display is vibrant and crisp with 2K clarity, and the speakers are surprisingly full and loud for a machine this size and is great for streaming music or movies. Port selection includes 2 USB-C (Thunderbolt 4), 1 USB-A, and a headphone jack. The USB-C ports support high-speed data transfer and external displays via a docking station, making this machine extremely versatile when you’re back at your desk. There’s no Ethernet port, but that’s expected in an ultra-portable device. Battery life has been excellent, nearly a full day of use, and it charges back up quickly. One standout feature is Copilot+, Microsoft’s built-in AI assistant. It’s extremely helpful for drafting emails, writing documents, or even brainstorming. It’s like having a smart assistant baked right into the system, and it enhances productivity without being intrusive. The trackpad is smooth and responsive, and overall, I’ve had zero usability issues. Final Verdict: If you’re looking for a lightweight, powerful, and beautifully crafted laptop for daily productivity, travel, or school, this Surface Laptop punches well above its size. It’s not a gaming machine, but that’s not what it’s made for. It’s a high-performance, minimalistic laptop that delivers. Highly recommended.

When I received this new Microsoft Surface Laptop with Copilot+ PC - 13" Touch-Screen - Snapdragon X Plus - 16GB - 512GB UFS (Latest Model) in a beautiful Ocean blue tint, I was blown away by the elegance of the unit's physical design and build and, upon research and usage, also by the astuteness of its advanced technologically integrated hardware and software design. This ACPI ARM64-based laptop boasts the 8 Cores @ 3.3GHz version of the Qualcomm Snapdragon X Plus processor featuring a Qualcomm Oryon CPU, an integrated Adreno GPU (Graphics Processing Unit), and an integrated Hexagon NPU (Neural Processing Unit) that supports 45 TOPS (Trillions of Operations per Second) for secure, on-device, real-time AI (Artificial Intelligence) processing. This technological wonder enables fast, high-performance Copilot AI productivity, visual and audio features such as instantaneous image recognition, real-time language translation, live captioning, instant recall, and powerful image and video processing, editing, and creation. This cutting-edge processor design also features fantastic cooling and power-saving properties that allow you to use your Surface laptop full-time for almost 24 hours on just one full charge. This new 13" touchscreen Surface Copilot+ PC is small, thin and light, making it perfect for travellers, workers and students. It has a front facing camera and an IR camera and sufficient speakers and microphone for on-line meetings and face-time video interactions. It has a sensitive fingerprint sensor for security. It supports BlueTooth and WiFi7 with HBS Multi-Link which gives you the option to connect to 5G. It has two 3.2 USB-C ports, one USB-A port and a headphone jack. Its LCD display is clear, sharp and bright with excellent colors and a 60Hz refresh rate making it great for casual gaming. In my opinion, this Microsoft Surface Laptop with Copilot+ PC laptop presents the latest technology you can get at this moment for an incredible price point. It has everything one needs to be the perfect everyday companion. I would highly suggest this for family and friends.

TLDR: A lightweight, premium feeling laptop that offers impressive battery life. While not the most powerful, it has enough for nearly any day-to-day task. CONNECTIVITY 1 x USB-A 2 x USB-C (Thunderbolt 4 with Display Out) 1 x Headphone KEY SPECS 8C / 8T ARM Processor 16GB RAM 512GB nVME PROS Exceptionally Lightweight Excellent Battery Life Crisp / Clear Display CONS ARM Processor is new, and not all apps supported SSD and RAM are not replaceable Wish it was a 2-in-1 USE The Surface Laptop has plenty of resources to support nearly any day-to-day task. The Snapdragon processor is extremely energy efficient, far better than any Intel or AMD processor I’ve used to date. Snapdragon has done an excellent job at managing power consumption. Microsoft claims up to 16hrs of battery life while web browsing, I’ve reached 14 without much effort. The Surface comes with 16GB of RAM. Plenty for almost any multi-tasking needs. Teams calls, spreadsheets, presentations, even multiple browser tabs open with all the above fail to slow the Surface. The display is crisp and clear. I’ve used other Surface laptops in the past and have always admired their displays. This laptop is no different. The glossy touchscreen does attract fingerprints, but I can’t fault the display’s color and sharpness. Sharper than many other laptops at this size, with this resolution. I didn’t see the pixel density in the specs, but it must be high as you can’t make them out in text or images. CONS The new ARM Snapdragon processors, while energy efficient, are unique. There are still some apps that don’t handle the ARM architecture correctly. Those apps are getting fewer and farther between, but you occasionally run into some. For example, the freeware I used to test the CPU and RAM requires a different installer than an x86 or x84 installer. For the most part, Windows will “sandbox” most software allowing support using an x86 or x64 app to run on an ARM processor. But, like I said, there are still some apps that don’t play correctly with ARM and Windows together. I wouldn’t consider it a deal breaker, but if you have a specific application that absolutely must use, I would definitely check compatibility. The RAM and SSD are not user replaceable. I hate how manufacturers are moving on to this trend. Especially, the SSD. Its one of the most frequently used and/or failure-prone parts in any computer system. The ability to replace this part would be awesome. Not so anymore. Nor can you swap it out if you run out of storage and need to expand. FINAL THOUGHTS The Surface makes a nice day-to-day laptop for all but the most power users. It is lightweight, has a pixel dense screen, and very good fit and finish. Would I buy this if I were a video or photo editor? No. There isn’t enough processing power. However, for nearly 95% or more of the daily tasks, you would be hard to find a better, lighter entry. Not to mention, because it’s a Microsoft branded product, it includes the full Office suite as well. RECOMMENDED

I’ve been very happy with this Surface Laptop so far. The design is sleek and lightweight, which makes it easy to carry around every day, and the touchscreen is responsive and sharp. Performance has been smooth for my daily tasks, including web browsing, document work, and multitasking, with no noticeable lag. The battery life is another strong point—it easily lasts through a full workday without needing to recharge. I also appreciate how quiet the laptop stays, even when running multiple applications. The keyboard is comfortable to type on, and the trackpad feels precise and solid. Overall, this laptop strikes a great balance between portability, performance, and build quality. It’s a great option for anyone looking for a reliable and modern device for work or everyday use.

This laptop has been by my side for about a week now and has really impressed. Its compact design and feature packed build is exactly what I have been needing to improve efficiency and productivity in my day to day. First, its touchscreen is responsive and really is a nice touch when browsing the web or navigating other programs. Its specs are what you would expect too. It has 16GB of RAM and 512GB of storage, which is perfect for the bed or couch laptop. The battery is noted to have 23 hours of life too, which exceeded my expectations! This not meant to be a powerhouse in terms of graphics or storage but rather to have for day to day use. Ports include 2 USB C and one normal USB which is nice too as it reduces the thickness of the laptop itself. Its stock with copilot too which is a nice touch, I have noticed this becoming more prevalent with newer laptops, AI is the way of the future. The build of this laptop is heavier than I had imagined for a 13" laptop... this tells me its actually built pretty well. Another thing that surprised me was the startup timing... it was very quick. Even though this is not a gaming or high performing laptop I can honestly say that if you are looking for a couch/bed laptop that has everything you need then this is a great choice. It has sufficient computing power and bright and vivid screen all while encased in a sturdy, yet stylish exterior shell.

Easy to set up, easy to use. Don't hesitant to buy it. Display is great. Speed is nice. Nice color, too. I just purchased it, so can't speak on battery life. Key board is easy to use. I love it.

I got the 13” lilac laptop for studying, listening to music, playing small games, and writing… so far its working perfectly for all of the above!!! I love the way the keyboard types and, as someone who usually hates trackpads, this one is lovely! Super reactive and dosent make my finger hurt after prolonged use. It functions well even with a ton of things running, and so far smaller games like Stardew Vally and portals have run perfectly without overheating the system! The speakers and battery life are good as well! This laptop is light and easy to store or tote around for school, i couldn’t reccomend it more.

My Microsoft Surface 13 inch Copilot laptop came in a very nice box, and upon opening it, I was a little surprised that as small as it is, it has some weight to it – in a good way. Just under 3 pounds. It has an all metal body that feels very premium and sturdy, and the blue(ish) tint is nice to look at and better than standard metal/grey, in my opinion. This model comes with a 13 inch touchscreen with a pretty standard resolution of 1920 x 1280 pixels and unfortunately, on a 60Hz refresh rate. At 400 nits of brightness max, it’s good enough for indoor use and shaded use outdoors, though in sunlight it’s a bit harder to see. The anti-reflective claim is reasonable, though I still see some level of reflections on it. It’s not a great display, but it’s a good display, for all basic uses. There are 13.8 and 15 inch versions of this laptop with higher spec displays on them, though. First thing of course is make sure you take the time to run through the setup properly and allow the Surface to do all updates during the setup. I will have to say though, this took a LONG time, even with fast wifi and a good connection to the laptop. Longer than any other setup I’ve done. So make sure you have plenty of time to devote to the initial process the first time you power on the laptop. The power button is in the upper-right corner, and will also double as your fingerprint sensor for logging in once you set that up. There is no webcam log-in function unfortunately, though the cam is 1080p it just doesn’t allow for this. Once set up, the keyboard feels nice and solid and does not feel cheap. There’s a nice give to the keys. There is a backlight for the keys should you need them. You have again, a key for power and fingerprint access, and a dedicated key for Microsoft Copilot. The trackpad is standard with no haptics, but all of the basic gesture controls you need, and feels solid. Wifi 7th gen connected to my Wifi with no issues and I tested out some wireless earbuds using the Bluetooth 5.4 and there haven’t been any connections issues so far. The built-in speakers are ok for general use; no speaker grills but under the keyboard it seems, and while you won’t be throwing parties with them, the sound if fine to me. There are dual microphones and when tested during a video call, the other person said they could tell I was on a laptop but the sound wasn’t bad. In terms of ports, there are 2 ea USB-C 3.2 ports that can be used for charging and data transfer or as a display for up to 2, 4k monitors on the right side. One older USB-A port and a headphone jack on the right. Unfortunately, there isn’t a HDMI or memory card slot on this model. The 1080p webcam does pretty well and gives you basic adjustments including levels of background blur if you need them. Decent to good light gives you the best results, and low light performance is so-so ok. This Surface laptop has a Snapdragon X Plus, 8 core processor, and Qualcomm Adreno integrated graphics. Mid-range overall. While you can do basic games, photo editing, and light video editing with this setup, it’s not a powerhouse setup, so if you need something for more intense gaming or video editing, you will need to seek out something that has a heftier processor and graphics. The built-in Qualcomm Hexagon NPU does allow this model to do the newest AI features that everything is jumping on board with, including Microsoft Copilot to answer your questions and image creation in Paint, and more. No issues there. The 16 gigs of RAM will keep things running smoothly. My model has 512 gigs of storage space but the base model only comes with 256 gigs – very basic and to me, it’s worth a little extra to bump it up. I haven’t had any issues at all running Office type programs on this, or watching streaming services. This Surface model can easily handle that. Trying out a couple of heavier duty games though, and it did skip frames and started to warm up noticeably, so again, you’ll need more beef if that’s your goal. The battery is said to run “up to” 23 hours of on device video playback or 16 hours of active web use. While I hadn’t had it long, I have been able to make it through two standard work days before needing to charge it. The brick included is standard (in two pieces you snap together, 45 watts) and plugs into one of the USB-C ports to recharge reasonably quickly. So, overall I like the Surface 13 inch, but with some minor complaints. I do love the excellent build quality, the nice keyboard, the color, and the size/portability of it, and the very good battery life. I’m not thrilled with the Snapdragon X processor, however; I feel it could have been beefed up a bit at this price point. The monitor likewise is just ok for me and I would have liked to have seem something a notch up. Since it’s a touchscreen (which personally I don’t use much on a laptop), then being able to fold the screen back to use as a tablet and have stylus support might have been nice. So, it’s a mixed bag for me. I think anyone who needs a very basic use, very portable, and well made laptop will get the most out of this. Those seeking a powerhouse need to step up a bit. Look for sales on it, to make it an even better value-for-money.

The Surface Laptop 13" Snapdragon X Plus is a game changer. Incredibly fast, silent, and the battery easily lasts a full day. The Platinum finish looks gorgeous and feels premium. Touchscreen is crisp and responsive, keyboard is a joy to type on. Copilot+ AI features work great in daily use. Highly recommend for anyone wanting a lightweight, powerful Windows laptop!

I recently bought this laptop and have been really impressed with how well it balances functionality, aesthetics, portability, and performance. From a functional standpoint, it does everything I need smoothly. Whether I’m working, browsing, or multitasking, it handles tasks without any issues. The layout is intuitive, and everything feels well thought out. Aesthetically, the design is clean and modern. It has a sleek look that feels premium without being overdone, making it great for both professional and personal use. One of my favorite aspects is how light it is. It’s easy to carry around all day without feeling weighed down, which is perfect for travel or commuting. Performance-wise, it’s fast and responsive. Apps load quickly, and it keeps up even when I have multiple programs running at once. So far, I haven’t experienced any lag or slowdowns. Overall, this laptop delivers a great balance of style, usability, and power. I’d definitely recommend it to anyone looking for a reliable and well-rounded device.

Fast, smart, reliable, long battery life, very little heat, brilliant display, lightweight, well-built... Sure, some apps run in emulation, or better still, they don't work at all, but if you can replace those old apps, full stop - this is a game changer. You won't look back.

Color amazing! I love how compact she is. Battery life is beautiful. I stream an entire day and still had battery life and I started at 80%. Runs well and does everything I need and more. I am now a thru and thru Microsoft gurl

This little laptop is sleek and portable. It is extremely durable yet light. It’s got the speed and storage of a larger unit. Only opportunity for improvement are more accessory ports, I have purchased a separate docking port to connect more items.

So far I love it! Perfect size, runs well. I typically have multiple windows and files open while working as well as a database. And the purple color is subtle and beautiful!

Start off with knowing I'm not a particularly sophistocated user. I just use my laptop for basic applications, some streaming, email, internet, etc. No gaming and such. Anyway, very compact but sturdy. I purchased the Violet and it's a nice, soft color. Very easy to set up - especially when I had the Geek Squad help me). The display looks great (again, remember I'm not a gamer), colors are crisp. The speakers are clear, no fan noise, and the battery lasts forever. For simple, day-to-day use, this has been a great purchase.

Very easy to use, easy purchasing process, love the touch screen and its the perfect size! Sleek, smooth, and professional

Absolutely stunning piece of machinery! Got it after i had to return an HP OmniBook for overheating and horrible battery life. I am so happy with my purchase... The color seems to be more of a periwinkle than violet as advertised, but im in love with it!!! It's a very portable and strong computer, i would recommend strongly! Battery life is beyond amazing, multi task with ease very premium feel LOVE LOVE LOVE this computer 10/10!!!

Purchased as a gift for our college student. I don't know if the smile on his face could have been any bigger! He loves the size, lightweight feel, and has everything he needs in one spot. He loves the touch screen and pen use ability all while making it through classes without having to plug in. Will likely purchase another for our other student when the time comes!

So far so good I just got it home but I done a lot of research and I decided to go with this because i got HP14 S, please watch out of S products they don’t hold storage or anything!! And u can’t get CHROME on them!! So im blessed to be able to have a powerful tool & im excited!! I’ll update the review later