Customer Ratings & Reviews

Fast speed. Luxury. Highly premium. Nice price. Loved it

I was so very excited to received this laptop. I am in graduate school and was looking to replace my old lenovo 9i that I love but it was showing signs of wear. This laptop was highly regarded online by a few reviewers that I trust their opinions. For the pro's: The laptop is beautiful. The colors, the premium build the soft-touch keys are amazing. The touchpad is responsive and similar in quality to what I was accustomed to my lenovo. Cons: The screen is terrible. Its an LCD display that just looks archaic compared to the beautiful OLED displays you would expect in this price point. The low resolution of the screen gave me a headache when scrolling through webpages or reading materials. Ultimately, I returned the device. This laptop would have hands down been the best laptop in this price range for the money if Microsoft had not gone cheap on the screen. If this laptop had the same OLED screen the regular surface had it would be a MacBook killer. Super unfortunate because I otherwise loved the laptop. However this was dealbreaker for me.

The laptops I have utilized have consistently demonstrated exceptional performance.

A great computer works smoothly. Easy to use and the screen is a good size

Excellent. Fast and nice new Copilot features. In store pickup was awesome.

I used a Mac Air for 5 years, and decided to switch to Surface Laptop because it seemed more versatile, and I really like the design and it is very fast. I would only recommend that Microsoft make a small notch at the top of the screen frame to make it easier when you want to open the laptop, and change the charger for a more versatile one.

so far so good, its sleek, fast and portable and allows me to carry it around comfortably

Laptop is very good with good battery life. It is very slim and the processor is also very fast. I like this laptop.

I love this product. It was everything i wanted and needed. Thanks to best buy for all the great products.

My daughter is in college and she loves this. She says it is fast and sleek.

The computer is very reliable, this is not my first Microsoft computer and i have not had problems with any of them. I am very happy with the product given that is the perfect size for a laptop and has very many features that help me on a day to day basis.

I purchased this Laptop for my daughter for college, She's in her Freshman year, She loves it. This is a Laptop she can use for the next 4 years. This purchase an investment in my child's education and the return has been amazing.

My husband uses it for work and he likes it. Looks and feels nice.

Decription was accurate, and the order shipped promptly. Computer is great and much faster than my old model.

great laptop that is light and easily portable with a great touch screen

Still new to it but build quality feels nice. The co-pilot short-cut button is practical. Battery life seems ok- 5 to 6 hours of continuous use based on one test. Was easily available for pickup and for the best price I could find from online searches.

Love the entire thing. The new ARM chip makes a few programs incompatible though which is to be expected.

So clear, thin, great picture, I love the ARM (fan free), long battery life. Wish it had HDMI for a second monitor, had to buy an adaptor for that.

Works as promised, light weight and compact. Video is super clear. The employee who helped me with my purchase was really helpful and knowledgeable.

Great laptop, doesn't give me any problems and works well!