Customer Ratings & Reviews

Microsoft Surface Laptops are OK for about 2 years. At that mark, it will start to fail. Whether it be a random update that breaks it or just the hardware failing due to heat, it will fail. Out of the box, will probably work great but slowly, over time, the performance will degrade. I've had to work on numerous different Surfaces and all of them failed right around the 2 year mark, or just simply got so slow the user was done with it. I will never purchase another one of these computers. It is not good for much more than email and surfing the web when it starts running slow. Not built to last by any stretch. At the price tag of this, you can get (or build) a very powerful computer that will last you around 5 years minimum.

I thought I’d use this laptop at least for the next 3 years, but it’s impossible. The lack of compatibility with most of the apps Ineed to run in this computer is ridiculous. I cant use the printing application and it doesnt work with my printer. The battery doesn’t last that long. It seems like there’s a hype around this PC with a lot of marketing thrown at it, but it’s questionable this is worth its price. My friends have Intel-based laptops and they look prettier and run better any application. Don’t let yourself be fooled like I did with this PC.