Customer Ratings & Reviews

Perfect laptop. Small enough to fit in a backpack but the scream and clear and big enough

Does everything I need it to do. While still being lightweight & portable.

Great laptop no complaints it will get the job done for productivity

Laptop appears to be fine. However during the setup, "something" got screwed up and lost a bunch of important files. Shame on me for not backing things (in the cloud), but it was VERY disappointing. My bigger challenge was with my BestBuy Card which was declined for apparently no reason. This is VERY embarrassing, especially when it's not your fault. I did get a notification 5 hours later that I had tripped the Fraud Detection and I should call immediately. What a joke! VERY upset about that but clearly BB doesn't care.

Very satisfied with my purchase! Would highly recommend it to others.

Starts up very fast, zero problems so far with compatability. Trackpad is awesome, touchscreen is awesome. Overall very solid product!

The screen size is perfect for entertainment but also work related purposes.

Premiumn feeling, great battery life, elite x is a decent cpu

The best laptop-this is my 3rd and I love it! Great handme down to other family members!

Pretty snappy performance, wish the graphics could be a little better for gaming but overall a good machine for work.

so far, the computer was easy to set up and working. It operates well and I am pleased with my purchase. The sales person Kharl was very helpful and not pushy at all. I would go back to him for anything else I need. Thank you

The new Surface Laptop with Copilot+ is seriously impressive. Super sleek design, super fast performance, and the AI features actually help speed things up — like organizing files or drafting emails. The screen looks amazing, and the battery lasts all day.

Windows is finally closing the gap between performance and battery life compared to M series devices. The performance to quality of the Surface laptop is second to none. The brightness is great, the laptop is smooth and snappy. I get over 10 hours of battery life easy. 15" is the way to go with the bigger screen and better processor.

Great device. Sleek and easy to use. Very happy with it.

A little bit heavier than my last one. I wish they had more ports so we didn't have to purchase a docking station

10/10 has face id, battery life is incredible. Took this on a 3-day work trip and did not have to charge it once.

Went to Best Buy to look for a laptop for my grandson, was helped by a young gentleman that was extremely informative and helpful. Purchased the laptop without a hitch, and my grandson absolutely loves it!

It does what I need it to do, but the touchpad for the mouse is a joke. It came set to needing just about an hammer to select text. And it’s still not at the sensitivity of my surface pro 2, which I preferred. Otherwise I’ve been having good luck.

I would recommend runs smooth and efficiently!!!!!

Love the quick fast search options, easy to operate