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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 49 reviews

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94%
would recommend
to a friend

Customers are saying

Customers praise the Surface Laptop 2 for its lightweight and portable design, excellent performance, and ease of use. Many appreciate its sleek aesthetics and powerful capabilities, finding it a great balance of portability and functionality. The ample RAM and long battery life are also frequently highlighted as positive aspects. While some comments mention the size as ideal for travel, there were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Rated 4 out of 5 stars

    Great Machine, but poor Choice of OS Version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. With the amount of storage, ram, and the processor it is hard to be beat. With that said MS leave off the professional version of the software was simply cutting a corner at the expense of their target customer. 9 times out of 10 this is going to be purchased for an enterprise user that will need W10 Pro, and the org will either burn an Open licenese or have to purchase a license from the store. Really crappy of them doing this. If you do not need Pro then this is the state of the art at the moment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We appreciate you sharing your honest feedback on Surface Laptop 2. We'd like to take an opportunity to chime in regarding our Windows Operating System. Although it is always an option to upgrade to Windows 10 Pro, the previous model of Surface Laptop came equipped with Windows 10 in S Mode. We listened to our customers, and with our newest model, made sure that we incorporated Windows 10 Home Edition. Of course if you wish, it is always an option for you to easily switch to Windows 10 Pro for a fee.

      We hope you continue to love the powerful performance, and sleek design of Surface Laptop 2.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great laptop for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Very light. This is a great laptop fro traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I think the Laptop2 is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Laptop2 is great It is fast, it is responsive to my work. I bought the office 365, but have not even started to use it. So, I'm really happy with the function of it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    SLEEK LIKE APPLE, BUT WAY BETTER CUZ ITS MICROSOFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4th Surface in 8 years... this surface laptop is so much nicer and really feels like a laptop as opposed to the traditional surface Pro model. looking forward to breaking this in!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're very pleased to hear from a long-time Surface fan like yourself. Thanks for sharing with the community about how you're loving the beautiful design of Surface Laptop 2 in combination with impressive power! We're delighted to have you apart of our Surface family.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it is streamline, lightweight and functions exactly the way it says it will

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Surface Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that they offered a SSD, was what drew me back to the surface. I am a power finance user and thus far very impressed with the speed and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really a nice surprise. The build quality and size are really great. not sure I love the alcantara soft surround of the keyboard but it does feel nice. I hope it wears decently. otherwise it feels really really great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice branded laptop. Very light weight to carry and but need to take care as if it falls down it may get dents.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pricey but great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface laptops are well put together and hold up well. Travel quite a bit with these and they stand up to heavy usage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works Great! I highly recommend this game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works Great! I highly recommend this thingy of a ma bob. It works Great! I highly recommend this game

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice laptop for students or personal use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks very classy and performs great.though a bit pricey owing to brand value but you can go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Using Surface Laptop 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best affordable simplicity looking laptop in the market. I encourage anyone who is a student to purchase the Surface Laptop 2.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop which I wanted to buy from so long.very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop. Awesome performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd definitely recommend this laptop if you travel and require something fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer and the performance is good. All around it is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Performs well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and perfect size screen for my purposes. Lots of memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop. Ultra thin, long battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since my laptop was aging. This has a beautiful screen, touch and long battery life. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface Book 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and good product to use...Highly recommended,,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome mobile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop fast and easy to setup for work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the color but I got it open box. I love how fast and smooth it runs.

    I would recommend this to a friend