Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,097 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Material used are very nice. Laptop is very light. I5 processor is fast enough boots up very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i have ever owned. Easy to use, great feel, and very great for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great laptop for students

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is top class with good touch display and bulid quality. The features are good for a sleek travel laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Microsoft Surface laptop 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop Love that its lightweight. Fast. Camera and feature are awesome Love all the sign in options

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS LAPTOP, the perfect size, does everything I need, so light and compact.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but nice alternative to Ipad. Comes with a decent CPU. I could use more storage. Overall slick design, lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a spur of the moment purchase as I needed a laptop to work from home and my surface book died. I have used other Microsoft Surface products in the past that have been okay. But the Surface Laptop 3 is probably the best one so far. The sleek design makes taking it with me easy, the ability to use the touch screen, wireless mouse or the touch pad is super helpful and the power to multi-task has been great. Overall, I really like this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, running windows 11, great battery life, solid build material.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use. Beautiful design. It's versatility makes it the perfect choice.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled you love the versatile Surface Laptop 3. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A good value for the cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s Lenovo led died after about 5 years and when we looked at cost of replacing it vs a new one, it made sense to buy new. The Surface was a good price for what she does with her laptop. She’s definitely liking the longer battery life. The only thing that was frustrating was that she really liked the blue one but the colors were only available with the larger hard drive. Since most of what she does is stored in Google or Dropbox to share with others it was over kill to pay almost $200 more for an extra 128GB and a color.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Happy Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed a laptop for work things. Lightweight. Bright display Great keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great College Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a computer science major and a freshman in college and this computer does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for work. Very portable and the keyboard is amazing. I really recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Noe,

      Thank you for recommending Surface Laptop 3. It's great to hear that its portable design and keyboard fits your needs. We hope you continue to enjoy using it for work.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's to use, you can write down what you're searching and it'll comprehend what you're asking. I love that it's touchscreen, I love that you can actually use a pen to write and scroll on the screen, you can use the pen to control what you want it to do, I love that it fully charges itself within 1 1/2hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Great portable platform.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface Pro as an update for my computer. Happy with the results. Easy to transport/long battery life/ fast speed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your upgrade to Surface Laptop 3! It's great to hear that it's a good way to be productive on the go. We hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer with high quality and fast.so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This is my most favorite laptop...EVER!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, sleek, quiet, a anti-spill mat over the ENTIRE keyboard?!! and touchscreen?! What?! It’s great! Having young kids it helps that there’s a anti-spillage cover over the keyboard it eases the anxiety of the possibility of accidentally ruining my computer; I’ve had it over a month and still haven’t been able to use this laptop to it’s full capacity.... can’t wait! I LOVE IT! My husband loves it too and he’s a MAC guy!! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Lightweight, touchscreen, and fast. Surprisingly lightweight and thin profile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent product Wht I need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the great slim product . Easy handling . Let’s see how worth does hold charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Laptop Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, has great battery life, good size..very portable!

    I would recommend this to a friend