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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,097 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Very light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! Very light weight which I love. Great image and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using. Never gave a single problem. Still feel like new

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsft has probably the best laptop these days. Faster, lighter and super user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and the speed is wonderful, use this more than our home computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! easy to use, nice sleek design and runs great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed and sleek design of your Surface Laptop 3. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best laptop I have ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has truly exceeded all of my expectations after my HP blew up (literally) during this SIP. I needed a fast, reliable laptop ASAP since I am working from home and this computer took me and my work to a new level. I can lift it with two fingers, yet it has the power of any of the larger computers. Can't say enough good things about how this has changed my workflow (small business owner).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to charge, low consumption power

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Fine, but would not purchase again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good things: *Great Keyboard; *Big trackpad; *3:2 screen; *build quality overall is very nice--it looks premium and acts like it too, screen/keyboard/nothing feels cheap which is very nice. Bad things: *trackpad has been finicky lately (I think because of the new Windows update); *screen is quite reflective--you cannot work outside because of this; *battery life sucks, like 6 hours of use realistically; *night light does not work properly--it does not turn on and off automatically half of the time; *colors also can look weird sometimes, but not as bad as other reviews made it out to be. Neutral: *alcantara seems like a nice touch but after using it for a while i've realized that it really doesn't matter and that you don't notice it--in fact, this could go in the bad because it doesn't add anything except me worrying about getting it dirty; *the charger has been acting funny, not always working, but I chalk that up to be pinching it with my chair too many times.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brandon – Thank you for sharing your experience with Surface Laptop 3. We're glad that you're a fan of its build quality and keyboard. To keep your Surface performing its best, we recommend updating its software and firmware to the most recent version. We also offer tips on our website on how to optimize your Surface's battery life: https://aka.ms/AA4r434 Hope that helps, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for College students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer ! It’s so sleek and slim, great computer for school students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was easy to use, has many great features and very slim. Loved the product.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! runs super smooth, has great features and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Weight

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Very light and compact! Good quality and had no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Easy use, lightweight laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this computer for school and I love it. It’s lightweight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and lightweight. Easy to navigate through and moves quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled that you love the sleek design and functionality of your Surface Laptop 3. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for writers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Good speed, easy to use and it has made my work easy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Computer Totally Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I purposely bought last years model because I wasn't sure if I would like it. I LOVE it. Best laptop I have ever used. I love the touch screen, the light up keyboard, lightweight build and all the great features. It was also super easy to set up. Microsoft surface will be the only laptops I buy here on out.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop good quality and speed with solid storage

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small laptop. Fast and easy to use. Small enough for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lightweight, sleek, great touch screen. Fast processor.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted that you love the speed, touchscreen and lightweight design of your new Surface Laptop 3. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Great clear images and fast speed. Lightweight.

    I would recommend this to a friend