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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,097 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and sleek. And the battery life is fantastic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad – We're thrilled that you're enjoying the speed, battery life and sleek design of your new Surface Laptop 3. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Ultra light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely ultra light and extremely fast. Zero complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface 3 laptop is a wonderful computer. We purchased the 13.5 inch which is a perfect portable computer to tote around with you whether it's through the house or taking it with you on the go. My wife mainly uses it for her online business and I use it for casual use. Also the touch screen feature is amazing and comes in handy a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and comfort. Light weight and easy to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy to transport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and carry along. Lightweight and wonderful features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Fast and very easy to work with and carry around!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall brilliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for daily work and entertainment. Easy to understand OS and simple design.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Everything you need in a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop! Light weight, touch screen and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and that the weight is not super heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Huge Time Saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally an 'Apple Killer' in my house. I noticed my son taking an exceptionally long time to do fairly simple things for his college courses on his Mac Air. I switched him to this and he has cut his work time down by over 50% leaving more time for actual study and not fussing around with simple things an Apple just won't do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Surface tablet for several years and loved it. So, when it came time to buy a laptop, but I wasn't able to go into the store to try them out (due to the pandemic), I decided to go with a product I was familiar with. I love the Surface laptop even more than the tablet. It's extremely lightweight and has good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy use. The one finger lift up is so cool!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to use, strong processor, pen is flawless

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and super light, which is just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing missing is an SD slot. Slim, sleek and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    enjoyable laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user friendly easy to use.......great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop since I am starting school online. I've had this laptop for few weeks now and it's been great. I love the keyboard, screen quality is amazing, and the sound on this laptop is clear. The only thing I am not used to yet is the fabric on the keyboard. Other than that, I am happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that you're happy with your new Surface Laptop 3. Thank you for sharing how well it's been working for taking classes online; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice but not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but returned to upgrade to higher model. Did not like the fabric feel of mouse pad and deck. Took away from aesthetics and didn’t think it would hold up to use or disinfecting. Storage is mediocre. Seems like a quality laptop but just felt the next step up was a better value. Got twice the storage and a nicer finish for just $100 more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and how thin it is. Easy to setup and use!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST ONE yet. Light, fast, great design , flawless.

    I would recommend this to a friend