Customer Ratings & Reviews
- Model:
- VGY-00001
- |
- SKU:
- 6374327
Customer reviews
Rating 4.6 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease to set up and great clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is impressively well constructed!! I am impressed with the clarity and ease of use, including but not limited to the speed and quickness of downloads.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Work Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop. W/ touch screen and great display. Smell enough to fit in your tote or book bag!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
My new Surface.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It took me a while to figure out some of the features, but I now feel comfortable using my new Surface. I’m glad I made the purchase and I now feel OK recommending it to others.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Microsoft Surface Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Very lightweight. Has everything you need to get all your work done along with many cool features.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing your experience with your new Surface Laptop 3! It’s great to hear that its lightweight design and performance fits your needs. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
overall great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. only downside is the slight humming coming from it. in a quiet room you hear it very faintly. annoying but you get used to it other than that great computer
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new surface laptop! definetly an upgrade from the old version! Love how thin and light it is as well.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's great to hear that you love your new Surface Laptop 3. Thank you for sharing what a good upgrade it's been for you; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Recommend.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, with clean build and good performance for productivity work. The only con would be the alcantara.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer, easy to use and the Geek squad helped me over the phone to download the software I purchased. Really happy with service.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Best Lap Top ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is certainly one of the best lap tops I ever had! I used a total of three Macbooks over the past few years and I have to say this Surface Pro is simply the best!
I would recommend this to a friend - Pros mentioned:Weight
Rated 3 out of 5 stars
Not overly impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this about 3 weeks. It's nice, but I'm not overly impressed. Lightweight. Stays cool temperature while in use, but gets very warm when charging. It's limited to two ports i.e., 1 USB port and 1 USB-C, and that forces a purchase for accessories. The plug is magnetic which is less stress on the computer plugging in and removing and less chance of damage if there's a tripping accident. My last (2) computer(s) were Toshiba. Both still work, but keys were wearing out. I would have purchased another Toshiba but they don't make laptops anymore.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Love My Surface 3!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! Convenient and efficient. I wish I could flip/fold the monitor screen farther or all the way, so in that way, it will be easier for me to use it with my surface pen.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
AMESOME AMESOME AMESOME
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surface laptop is awesome, it is so quick and can handle any task, and multiple task at once! LOVE LOVE LOVE
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great computer for everyday use!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. The touchscreen is awesome and I bought the mouse to use as well. All in all, I recommend this computer for school or everyday use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing! We're glad to hear you've been enjoying the touchscreen of your new Surface Laptop 3 and that it's been working great for school.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a work laptop to replace a Lenovo. Much happier! This thing flies through anything I through at it. Very impressed.
I would recommend this to a friend Rated 3 out of 5 stars
Computer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peter said what is expected could’ve used more memory and a bigger hard drive services purpose
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Surface Lapton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first time with a Microsoft Laptop and i am truly impressed with this baby. Fast and i just love the touch screen. Would truly recommend
I would recommend this to a friend Rated 5 out of 5 stars
Great Choice for a Small Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Surface Laptop 3. Perfect size - bigger than a tablet, smaller than a bulky full-sized laptop. The touchscreen is the best feature.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
A Reliable Flagship
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new addition to the flagship, Surface lineup doesn't disappoint! It's aptly prepared for computing without becoming bulky.
I would recommend this to a friend Rated 5 out of 5 stars
Great for office work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance and sleek design. Great for general office work. As long as you're not rendering video on a regular basis, this will get the job done.
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Fast and a great replacement for an office PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast and works with external components including LG HD LCD monitor without issue. With the Surface Dock it is a full office machine replacement. I'll never go back to having a tower.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing how well your new Surface Laptop 3 has done as a replacement for a full-sized PC. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care














