Customer Ratings & Reviews
- Model:
- VGY-00001
- |
- SKU:
- 6374327
Customer reviews
Rating 4.6 out of 5 stars with 1097 reviews
(1,097 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great Lptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I have ever purchased! I am in love with the Gray color... mostly because of the texture on the keyboard.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Rachel,
We're thrilled to hear that Surface Laptop 3 is the best laptop you've ever purchased. It's great to hear that you're a fan of its color and comfortable feel, too. Thank you for sharing your experience.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Surface 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great slender design, awesome ergonomics for keyboard and responsive key strikes, mouse pad extremely functional.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent light thin laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful light thin laptop with excellent color display with fast charging and everything running very fast on this laptop
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect for home learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for virtual learning and my son loves it! He got it set up very quickly and has had no issues with it at all!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that your son loves his new Surface Laptop 3. It's great to hear that it was easy to set up, too. Thank you for sharing his experience; we hope he enjoys using it for remote learning.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Microsoft has done it again! This computer will simplify your life and the battery life will carry you all day!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Nice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean look and easy to use. Got it for my son and he truly enjoys it for his classes and everything else.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great laptop for college students
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the switch from Mac to windows and I couldn’t be happier! It’s so lightweight and fits in my backpack perfectly.
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 3 out of 5 stars
Not For Me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from my MacBook Air to this. I prefer a PC laptop and usually go the HP route. I wanted to try something new. I don’t care for it. It’s kind of slow the fan is way to loud and it’s not as responsive as I’d like. Unfortunately I purchased it right after having surgery and tried to return it a few times but there was always a long line outside to get in the stores. I’m not in a position to stand for extended periods so now I’m stuck with it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop. It is very easy to use and very durable. I would strongly recommend this laptop. Good buy .
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great for students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her laptop. Lightweight, good color resolution, and she can do everything she needs to
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT THIS CIMPUTER FOR MY NIECE. IT WORKS GREAT AND COMPUTER IS VERY FAST; SHE LOVES IT SO MUCH.
I would recommend this to a friend Rated 5 out of 5 stars
Found the perfect laptop.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It's not too small or too big. It's just perfect. The kids are really enjoyable to type with.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for school and it runs so quick even though I need a lot of space, not regretting this at all
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop similar to one of MacBooks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is exactly I’m lookin for- this similar to one of Apple MacBooks. But with this Surface I’m in love.
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Sleek
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been an apple person, just computers, this laptop is sleek looking. Lightweight and best of all touch screen.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this laptop. It’s thin and the screen is touch, I like how I am able to take it to school if needed.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Surface Laptop 3 ...Great Lap Top for college!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface is light so it is easy to transport so it is great for college studies. The touch feature is awesome.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Fast, but sometimes little glitchy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and strong, but sometimes it gets glitchy. After opening the screen it shows black screen and sometimes I have to force quit and restart.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you're enjoying your new Surface Laptop 3 for the most part. If you are still experiencing an issue with it not waking up from sleep mode, Surface Support may be able to help. We recommend troubleshooting the issue here: https://support.microsoft.com/en-us/help/4023537/surface-wont-turn-on-or-wake-from-sleep
Hope that helps,
Chuck
Surface Customer Care
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Surface laptops for the win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second surface laptop I’ve bought for my employees. Great for everyday use in an office 365 environment.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is everything!!!! Worth every penny! It’s sleek. Slim, lightweight and super fast! I love it :)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're thrilled that you love the speed and compact design. We hope you continue to enjoy using it. Best, Erica Surface Customer Care














