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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,097 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/1o would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very reliable. I have been using a surface for years and have really enjoyed how easy it is to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted to hear that it's been easy to use. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface laptop 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light product and windows is just like my home office computer. Color is silver sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a super great laptop... the screen is nice and large, and the build quality is really great!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light and great quality. Wish the battery life lasted a little longer but it definitely is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, and great screen clarity. Still learning all the features not on my old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my MacBook Pro. Excellent quality. The keyboard material feels great and the touchscreen is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, got it on sale $200 off regular price. Love the texture of the keyboard, everything I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop so much that we have now bought three for our company's employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Microsoft Surface Pro 6. Realized I never used it as a tablet. So I traded so to speak. Surface LT 3 is great really enjoy using it. Be sure you understand. It has one USB (A/B) port and one USB type C port. You must use USB-C if you are attaching to an external display. Which probably means you need to buy an adapter.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your honest experience with the community about your Surface Laptop 3. We're delighted to hear you're enjoying this lightweight powerhouse and the updated USB ports. We appreciate your feedback and we're sure it'll help the next person looking for the perfect device!

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop the touch screen and the quality . I am able to get all my work done .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is one of the best Microsoft product ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the premium feel, it's light sleek, and quiet. Still, great battery life I couldn't ask for a better laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my surface laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeeeeee this computer, because it holds so much storage and it does so much that you couldn't even imagine. I recently got this computer at the beginning of 2020, and I've been in love ever since. It charges fast, you can unlock it with your face, and it's touch screen. Not to mention I can multitask while doing homework for classes. Definitely a resourceful computer if you're a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother was wanting something compact and easy to use. This is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    School computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for school, very reliable and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, excellent! slim, lightweight design and fast system

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, fast and reliable. It was a gift for me daughter. She is staring college next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for College Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a hard working device. Usually a device that has these specs would be more expensive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good business laptop for Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our go-to business laptop is Lenovo Thinkpads. However, they have long ship dates so in a pinch if we need to new laptop for a new hire and can't wait 6 weeks to get it, I've been able to certify Microsoft's Surface line. They may come with Home, but after re-imaging to Pro or Enterprise, they can be IT-compliant quite easily with bitlocker enable and such. That's what we did. Hired a new person, but lenovo thinkpads wouldn't arrive until October. I had to go to bestbuy and pick up a Surface laptop for the new hire.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellant computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very happy with the laptop.The ease of using it,takes a lot of unnecessary stress away

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lite weight and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired my wife's old heavy weight laptop. She loves it. Good size clear screen on a lite weight laptop.

    I would recommend this to a friend