Customer Ratings & Reviews
- Model:
- VGY-00001
- SKU:
- 6374327
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older surface that I ran my entire office on. That one was 5 yrs old. Never had an issue. Hopefully the same with this one.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down one of the best laptops I've ever had. The operating system was fast and touch screen responsive. Nothing to complain about. Definitely recommend.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a very nice laptop, one complaint is the screen is glossy which reflects light in bright locations.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer. I bought this for my college daughter because I use this for work and love the size and power.
I would recommend this to a friendGreat Computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Laptop 3 has great performance that can handle everyday tasks smoothly. It also has a great keyboard and speakers that are both amazing.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Lihua,
Thank you for sharing your experience with your new Surface Laptop 3! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
Nice product, but it has a lot of issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I llllllooove Microsoft Surface laptops, than Mac books. However, I’m soo disappointed with this purchase. After 1 month I have faced screen flickering issue, then exchanged it to a new one. Then after 1 week again I faced this problem + charger issue. Couldn’t turn on the laptop. I brought to the store, even the stuffs from technical support couldn’t turn it on. The same problem and twice. Decided to get another laptop.
No, I would not recommend this to a friendgood laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. laptop for the price. Mostly use it for office, a little short video editing, and some entertainment.
I would recommend this to a friendBest Enterprise Laptop in the Industry!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft hit a home run with their line of Surface laptops. It's arguably the best enterprise laptop on the industry. Great job to Satya Nadella and team!
I would recommend this to a friendAstounding Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for college work and has great Microsoft word and definitely helps with the touchscreen feature!
I would recommend this to a friendLove my Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, from the looks to the performance, definitely recommend it to anyone looking for a premium-looking laptop that can do some heavy-duty stuff.
I would recommend this to a friendSurface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that helped me choose and purchase this computer was absolutely fantastic, very knowledgeable! Awesome computer that I purchased!!!
I would recommend this to a friendGreat Purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this PC. It’s sleek and easy to use. Love tech features like Face ID and screenshot. Beautiful PC and very handy.
I would recommend this to a friendGreat Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance at a small form factor. Totally happy with computer and support from Best Buy. The Microsoft Surface Laptop is certainly worth it.
I would recommend this to a friendPerfect transition laptop for tablet users!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine for people that mainly work with tablets and phones. It still gives me the touch screen I'm most comfortable with along side the power and versatility of a laptop.
I would recommend this to a friendCollege laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for college. My other son that just graduated college has the same one and it’s been great for him. Hopefully the same goes for this one.
I would recommend this to a friendGreat Surface Laptop 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface 3 laptop works wells with Adobe illustator. Great connection to internet. Light weight great sound with music and streaming movies
No, I would not recommend this to a friendGreat laptop!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Surface laptop!!!! I didn't think I would enjoy using the touchscreen but I was wrong!!! I am so glad my daughter convinced me to get this!!!
I would recommend this to a friendGreat, not Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Has weird noises it makes. You definitely have to read forums on the internet to tweak it so it works as you would desire. But overall, great purchase!
I would recommend this to a friendLovely laptop!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for everyone all ages. I use it for work and my kids watch movies and love the touch screen!! Definitely recommend!!
I would recommend this to a friendGreat Price Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for school and it’s fast and reliable. Love the touchscreen. I’m pretty rough in laptops but this one is holding up well.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello DeeDee,
Thank you for sharing how well Surface Laptop 3 has been performing for you. We're glad that it's been a fast and reliable option for your schoolwork. We hope you continue to enjoy using your new Surface.
Cheers,
Chuck
Surface Customer Care