Customer Ratings & Reviews
- Model:
- VGY-00001
- SKU:
- 6374327
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.
This summary was generated by AI based on customer reviews.
Decent value, difficulty cleaning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop. Picture quality is perfect.. Only wish it was smudge proof as my little one got his hands on it and I can't seem to get fingerprints off.
I would recommend this to a friendHome school Lap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switch to Microsoft from apple after adjusting from IOS to Microsoft This laptop is great it does what I expected Still learning
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased 3 laptops in the past three years, the Surface exceeds my expectations. I love that it boots up in 15 seconds. Dave
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Dave,
It's fantastic to hear that your new Surface Laptop 3 exceeds your expectations! We're thrilled that you're a fan of how fast it is, too. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
It works good for students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are purchasing for school use then this lap top will get you through that, it has many others features which I think are neat.
I would recommend this to a friendexcellent for individual/family use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for grandchild, recent college grad, starting first employment --- has all options required --- very pleased with performance
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
A new Surface Laptop 3 sounds like a wonderful gift for your grandchild! We offer our belated congratulations on graduating, too. Thank you for sharing how pleased you are with it; we hope your grandchild gets a lot of use out of it.
Cheers,
Chuck
Surface Customer Care
Surface laptop is legit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the surface laptop for years in business and it has never let me down. All of our employees have them.
I would recommend this to a friendNice and sleek . My wife loves her Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer at a great price . This computer can be used with the same docking station as my surface pro which is a huge plus at my house !
I would recommend this to a friendOkay, not great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, but I prefer the Apple laptops more than these. It's about the same size and weight at others in its class.
I would recommend this to a friend- Cons mentioned:Heat
Nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, but battery empties too quickly even I was told it had a new longer lasting battery and it heats up quickly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you're enjoying your new Surface Laptop 3, but sorry to hear that there's an issue with battery life. Our team at Microsoft Support may be able to help. For tips on how to maximize the battery life in your Surface, please go here: https://support.microsoft.com/en-us/surface/maximize-your-surface-battery-life-45479867-a7fa-33dd-fc4d-6762e9b3b11a
Hope that helps,
Chuck
Surface Customer Care
Great laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Speaker are better than any other laptop i tested out in Best Buy. Great from zoom meeting during the pandemic.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I am still setting it up to where I want it to be . Like it very much the color and all. Glad to be up to date on everything computer wise . Still very new to me !!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sunny,
Thanks for taking the time to leave a review for your Surface Laptop 3! We're delighted to hear you've been enjoying your new Surface and that the color updates have impressed you! To help you get to know your Surface we highly recommend downloading the Surface App, which you can do here: https://aka.ms/AA4rbrj.
We hope you continue to enjoy your Surface Laptop 3, and thanks again for sharing your feedback with the community!
Cheers,
Heather
Surface Customer Care
Great product!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop. My only issue was the screen size. So i bought the exact same one in a larger screen.
I would recommend this to a friendSolid machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for online classes/remote learning. It’ll handle multitasking seamlessly. Love the keyboard. Handles light gaming.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop with all the features I needed. The touch screen is a plus! The SSD drive is fast, laptop loads quick
I would recommend this to a friendSurface laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class ultrabook, storage is replaceable. Battery life could be better though. I get 5-6 hours on a typical use
I would recommend this to a friendWorth the buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it. So far it hasn’t given me any problems and it runs pretty smoothly. Great for school and work.
I would recommend this to a friendSmall Business Godsend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible computer. Love the versatility and usefulness of it. Highly recommend this for employees of a small business.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending Surface Laptop 3 to small business employees. We're glad that you're enjoying its versatile design and hope it continues to serve you well.
Cheers,
Chuck
Surface Customer Care
Perfect for homeschool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a second surface pro for our house. Perfect for homeschool. Great for zoom meetings and touchscreen is convenient.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's wonderful to hear that your Surface Laptop 3 has proven to be a great choice for remote learning. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
All around go-to!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my MacBook Pro. It was a big upgrade from its performance. Only downside is the screen is reflective very easily. Other than that it was a steal for $800.
I would recommend this to a friendPerfect for my everyday needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for school and very pleased so far! Battery life is okay, and charges very quickly. Perfect for my needs.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're delighted to hear that Surface Laptop 3 is perfect for your everyday needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
