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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,097 reviews
  • Rated 5 out of 5 stars

    Excellent compact laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact laptop is affordably priced. It was easy to setup and has great warranties available as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine so much that I had to buy my father in law one. This is much easier to use than an Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Been using this bad boy for 2 months now and I gotta say I couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop - meet expectations. Was purchased for my wife but by the end we all using it ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale associate Alexa was great. She knew the product and answer all the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall in terms of value for your money and user/kid friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too hot to handle.... Literally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was not even on my radar when I started looking for a new laptop a month ago. Instead, I was bedazzled by the cuts and corners on the HP Spectre x360 FHD. It was a nice machine but after week one, the touchpad started becoming unreliable and HP diagnostics said the touchpad needed to be replaced. For me, a major hardware failure in the first thirty days of ownership is a red flag. I exchanged the Spectre for the 13" Surface Laptop 3. I love the look and feel of the surface laptops. Unfortunately, it was running so hard it stopped working (it would boot on the Microsoft logo screen, shut off and repeat). Sadly, I decided to try a Samsung Notebook 9 Pro 13". I've had Samsungs since defecting from Apple to windows five years ago. They are usually pretty reliable. The Pro had no defects but the screen was a real disappointment. I know many people think 1080 on a 13" is more than enough but I think QHD and 4k provide a much better reading experience. I noticed the Dell 7391 when I got the Samsung but the regular price of $1299. Was out of my budget. The sale price of $999. made it a possible to purchase. And I am so happy I found it. The screen is amazing. And the hardware make it very fast. The cherry on top is the stylus with built in housing. This laptop is a true sleeper hit!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for any day use. Perfect for school and work or any other activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for distance learning student work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can easily use the pen stylus to answer the questions directly onto his homework and submit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I’ve had it for a little while, when it stared messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sleekness and touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 5 stars. Was initially going for the surface pro but then saw this. Glad I chose this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I replaced my Mac Air and I’m glad I did. This computer is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older surface, used it until it died 6 years later. Bought this new one, cannot complain!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great computer & it was a good deal. This is our 2nd Microsoft Surface laptop in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the Surface and beyond

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops to utilize for school. It is very adaptable and dependable with Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good buy, does the work just fine. depending on your use, chose the configurations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This a great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same laptop being issued at my job. I looked it so much at work I bought one for my home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than MacBook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than MacBook. Went from MacBook pro to this. Easy to navigate. So far love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was exactly what I was looking for. Staff was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I give this one to my wife she loves it I have same one and us it every day

    I would recommend this to a friend
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