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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,097 reviews
  • Rated 5 out of 5 stars

    AWESOME LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop especially for the price. Huge value small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out of store in 15 mins. Did not have to wait for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Ight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey y'all, I'm only submitting this review for the points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful computer!!! Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything that I expected!!! I am able to work from home and office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for my daughters at home schooling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and powerful. Purchased just in time before the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best windows laptop out there !! I really love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Wow, thanks for the awesome shout out! We're glad to hear you'e been enjoying your new Surface Laptop 3.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Really nice machine, great quality, superb LCD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machine, great LCD. The best value in a premium machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good...newer nodels are better................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a Laptop that couldn't be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop for school! I exchanged it for a macbook just because I like apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a perfect Christmas present and didn’t break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera, backlit keyboard, great speed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been working great. Bought for my doctoral program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. Exactly what i needed. I did recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product and service. Love color and texture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and the Best Buy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very conviene to shop and came as expecting For birthday gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A number pad would make this a great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SSD makes it very fast on startup but I very much miss having a ten key number pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the new surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the surface pro tablet. More sturdy and better keypad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone out there very pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase i've made in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I've would recommend to anyone looking for a laptop.

    I would recommend this to a friend