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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 3's ease of use, light weight, and keyboard quality. Many appreciate its sleek design and convenient size, although some wish for more storage and USB ports. The battery life is also frequently praised. However, some customers reported issues with heat and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,097 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    I would recommend this PC to a friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to set-up, exceptionally light and easy to master. Highly recommended for anyone in the market for a small laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight & easy to transport. Fast response & startup. Nice crisp keyboard. Great screen graphics. Everything works together, no lag, no errors.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Near perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite purchase of the year. Lighting fast processing, beautiful screen, the quality is professional made

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    college gift for son

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were looking for something small, with great picture/screen quality, long lasting battery that was light to carry. He loves this laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that your son loves the compact design and long battery life of his new Surface Laptop 3. Thank you for sharing his experience; we hope he enjoys using it for his classwork.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! I tried out the tablet but wasn't a good fit. This is for sure though! Lightweight, mobile and does exactly what I need!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 3 out of 5 stars

    Surface Laptop 3, Intel i5, 128gb, 8GB memory 13.5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for 4 days. I mainly used my laptop to play Second Life. My FPS were 39.1 (high) and never dropped below 30. The bottom of the laptop which is aluminum did get hot while gaming but the fan was mostly quiet and didn't run continously. Best Buy said there was no fan but Microsoft store said it did have a fan?? One morning I opened the lid and logged in and all the windows were positioned in the top left corner and couldn't be expanded or closed. I wasn't feeling the overheating and the glitches in my first few days so I returned this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Compact, light weight, perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my surface computer. The small lightweight size shoes so much freedom to use it anytime, anywhere. It's fast and reliable. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Love the surface! Still have it and it runs well even after college.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Glad I made this purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and the size/weight of this laptop. Being able to split the screen is beneficial with multiple tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Great college latop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not for intense gaming but it can do a lot of multitasking. Aluminum built. Long battery life. Out performs the mac air on many levels.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Can Confirm it's a good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for minimal home use, seems to be working great, would recommend. Very light, does seem to run a little warm.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Premium Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the laptop you want to get if you are looking for the windows equivalent of a macbook. High quality product that will last us many years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop types very nicely battery is good sound is great I can do all that I need to 10/10 for students or business

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and my husband recommended this model. He uses a Surface Book 2 for work and really liked it. I'm not a huge computer user, some spreadsheets and web browsing. I love the upgrade to the touch screen and it runs so much faster than my last laptop, which wasn't that old. I'd like to break it more but what can I say, it fires up and works every single time and that was what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Nice lightweight Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicer then a MacBook Air. Great picture quality! Fits perfectly into your bag or backpack. So light, you do not even know it is there. Perfect portability for work and school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you've been impressed with the light frame and travel ability of your Surface Laptop 3! We always appreciate hearing from our customers about the features they love most about their Surface, and we hope you continue to enjoy yours!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, powerful (for the price), beautiful and very sturdy. Depending on your needs evaluate a version with more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and Thin

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is really good and affordable. I like this better than the surface pro 4. It is really lightweight and thin.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It's really thin and at least for the computers I have had before does not heat up as much! Perfect for school.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Speed

    Rated 5 out of 5 stars

    Fast and high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the mistake of purchasing this computer for our daughter. It's too nice!! It is fast and you can feel the quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that your daughter's new Surface Laptop 3 has impressed with its speed and overall power. Thank you for sharing your experience with it; we hope you decide to get one for yourself, too!

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop about a week ago and I love it! It’s so easy to navigate and use and the battery last a long time! Love it

    I would recommend this to a friend