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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 3's large, gorgeous touchscreen and ease of use very favorably, also praising its lightweight design and generally smooth performance. Positive feedback also includes battery life and the sleek design. However, some customers expressed concerns about the limited number of USB ports, the relatively high price point, and occasional overheating during intensive use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 281 reviews
  • Rated 5 out of 5 stars

    Glad i bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer and good battery life .. I am very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast Very Efficient, best laptop I have owned to date. I love the quiet keyboard as well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dell review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop overall. Very compact, light, and serves all my business needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy setup, easy to navigate. Definitely satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Nance,

      It's wonderful to hear that you are satisfied with your new Surface Laptop 3. We're glad that it was easy to set up and start using, too. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surface Laptop 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, fast. I don’t have problems with it crashing during my Zoom calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in March 2021. Great price on sale at the time. The only thing I do not like is the location of the power supply. It tucks into the side but at the bottom. Takes a couple tries to latch it in. Beyond that, it's great. Lots of storage. Great resolution. Sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and feel of the Surface Laptop is great. Comfortable typing and accurate track pad. The larger 15" screen makes a world of difference for me coming from my previous Surface Pro. Set up and operation over the 1st month has been easy and seamless. Battery life has been good as well, using it for work all day and into the evenings running internet, spreadsheets and video streaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that you've been impressed by the look, feel, and performance of Surface Laptop 3. It's great to hear that it was easy to set up and start using, too Thank you for sharing your experience; we hope you continue to enjoy using Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good all around laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it for college with the added ability to do games. Been working well without glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Graphics for buisness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics card, this surface is what you need to run multiple screens

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I'm glad I bought this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. From the way it looks and the fantadtic performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good. does everything i want it to do, havent run into any issues yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all purpose laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that is easy to use and flexible. Love everything about this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty great over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this pretty much all the time for work and school. It runs smoothly for both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size, small features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t's a well-made laptop that has plenty of power for the average user and now comes with a wonderfully large 15-inch screen with a browser-friendly 3:2 ratio. Throw in a great trackpad, decent keyboard, and some nice extras like the facial recognition features in Windows 10, and you have solid, lightweight machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really like this computer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Surface laptop! It is easy to use and starts up very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Super fast, camera has great quality. Great laptop overall.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a screen with great quality and the Keyboard is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplistic slick design. Love it. Only downside it has one USB plug.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stunningly beautiful! Fast! Nice keyboard! Totally worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. such a nice feel, holds a charge well. no issues.

    I would recommend this to a friend