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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Surface Laptop's strong overall performance and impressive battery life. Many appreciate the fast processor speed and find the laptop highly portable. The design and smooth touchscreen are also well-received, along with the perfect screen size and lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 783 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and portable, contains all the power you need to run for about 12 hours. This is based on using it for my business, which consist on reserch, and responding to emails timely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very well built machine, packs a punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop has an ARM processor and no fans and it honestly blows me away. Price and performance is similar to that of Apple Silicon, but with the added functionality of Windows and even some other features like Windows Subsystem for Linux, fully supported on ARM. I'm very happy with the thought put into this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive been using my surface pro since 6 months performance and size and weight everything is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good But Not Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this laptop soon. Sometimes the screen from one page freezes and remains partly visible even after I have moved on to another page. The F2-F4 keys do not work to adjust the volume unless I do a restart, then they work again but only temporary. It also seems to be delicate. I was sitting on a low to ground sofa when this laptop slowly slipped off my laptop and tapped the floor slightly because I caught it before full impact. Since then, the laptop does not close completely and I can hear cracking in the hinge every time I open it. The battery life is pretty incredible as of right now since this is a new laptop but that battery life will lesson in time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Reccomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well was a little confusing at first but runs great. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just perfect for business travellers, light and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop, Great Performance, Great Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first laptop we bought with new chips for the boss. She loves it, great battery life for her and its snappier and more responsive than her original one. She doesn't want anything else. And she loves the color!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Incredible battery life, a bit sluggish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great computer. We have had no issues with compatibility. Easily connected to our Brother printer. Battery life is insane. Only slight issue is that it tends to be a little sluggish on certain tasks. Not sure if the 32MB RAM would have made a difference. But have a 4 year laptop, also with 16MB of RAM that does the same tasks without issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer- exactly what I needed! Graphics work for what I need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice laptop, better than mac. I'm running all my college, business and personal stuff on here and it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast and light for on the go great for editing photos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully right out of the box. Runs smooth. The one app I've seen it struggle with is bambustudio. Other than that runs great for Internet and circuit maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for. l like the color, very fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this notebook. This is my 4th purchase. I’ve tried Dell, the Mac Notebook and others, but Microsoft suits me best for my writings and law practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT PROOOOOOOO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, home, or work. Great quality for personal and school. Display and processing speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight laptop that is also durable. It turns on quickly and operates well. I haven’t had a chance to use all the new features, but I’m happy with my purchase. I have an older Microsoft Surface Pro laptop and it still runs. I only upgradedd due to needing more RAM/harddrive space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and does everything it needs to do but I went almost a month without using it and for some reason it was struggling to turn on. I never dropped it and only used it for work. But aside from that it’s been really good and I love how sleek it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, bright, loud, and stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The volume goes high, it's really bright, the picture is clear and sharp, it's lightweight, super fast. Couldn't be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for this purchase! It’s great for my Business Analytics class, since we use Excel to its max! The touchscreen is a bonus and I love the color! The salesperson helped me with express shipping so I wouldn’t be behind on my class, great customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I needed for college. It is small and compact enough to fit in any school bag. It works great in class and is very light to pick up. It easily handles all of my daily and school uses. (Excel, work, school classes, and even some gaming).

    I would recommend this to a friend
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