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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 61 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Surface Laptop's performance, battery life, and processor speed. The laptop's screen quality and design also receive positive feedback, with users appreciating its clarity and aesthetics. Additionally, customers find the laptop to be portable and easy to carry. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 61 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop so far. I got the gold color and it’s beautiful. People always confuse it with a Mac! I have used this laptop before at a previous company, so I went with it for my own purchase. Using it for business purposes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our son to use at college. The battery lasts a long time, and it works very fast. The copilot system is excellent, especially when he has to summarize his writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, amazing quality, very light, looks great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Remote worker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Received good attention and good explanation of details where I was not knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, love the response time, screen quality, great buy1

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs engineering software well, fast and battery life lasts long. Very good purchase especially for the price. Touchscreen is nice to have also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my Prosoft surface laptop, especially since I decided to go with the one terabyte storage. The best part about purchasing with Best Buy is I was able to trade in two older laptops that I had. And the best money I’ve ever spent was with the total tech department of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like. It's pretty. Works good. Fan not doin the most. Good stuff. But it scratches easy :/

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect laptop for windows users and apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for windows users and app. I'm an avid Mac user but will use windows laptop for work and office suites. This laptop does everything I need it too. It's fast, responsive and love the touch screen (something I wish Macbooks can do). The new Snapdragon chip is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a techie and I do t have to be with this laptop. Works well with productivity software, looks cool, feels good to the touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I could use instead of work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this laptop. Had a surface before that I loved but the laptop style is so much better than the standing display model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light enough to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using when I do rounds in a hospital and it's light enough to carry one handed and type with the other. It's very fast on all the wifi I've tried it on. Very good system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Windows Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve purchased in years - especially among Windows-based laptops. The ARM app support was better than expected, and the list of compatable apps keeps growing. The computer itself runs impressively well. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product and GREAT exchange service / process

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop even though they seem to have a habit of the power supply stopping working. I had an accident with it while it was still in the warranty and I was impressed at the exchange process, that it went so smoothly, and quickly - and they even arranged it to arrive at the right time because I was going to be out of the country for a couple months.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for a month now. Very fast even with low internet. Works great for home, work, school, and entertainment. Very fast and clear screen. Great touchscreen even though I don't use it very often. Would definitely recommended getting Geek Squad Protection just in case something stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop very very fast great for school or business I would recommend it but if you use a Apple computer you would have to get use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop with most advanced features.. Sapphire is awesome..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight. Great graphics and the color looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    First laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very student friendly and works efficiently. The battery life is great and I’ve had many friends switch to the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface laptop great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this order great experience and bang for your buck

    I would recommend this to a friend
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