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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 127 reviews
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface Laptop,,,the previous one is 6 years old and still works like a charm. The size and the durability is superb. Highly recommend this for a small business or personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a great thing to have for college because when you get here, all you will use is Microsoft Word, office, and excel tools which is already available in the laptop!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the surface laptop to use for college. I have a surface I and Ilove it, so I trust the brand. Its been great so far, ive had it a couple months. Great speed and storage, and a good size to throw in my backpack. I dont havw anything negative to say about it as of now. So i do recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Microsoft - Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Microsoft - Surface Laptop easy to use. I love the touch-screen feature as well. Makes it easier to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this instead of a Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, smooth running. Bravo Microsoft!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store was very helpful giving me options to choose from given how I would be using might laptop. In addition, they set up speedy delivery after realizing the computer I wanted wasn’t in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that was sleek and small enough to put in my work bag. This checks the boxes perfectly. Also much cheaper than buying the Apple version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design! Microsoft did a job job with this one! I usually go for Apple products but I wanted something different & im in love with it already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My electronics Go-2 place in AK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. But, most importantly, "Great customer service"!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Nice small form and enough power for her work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this laptop for work and now i use it for almost everything. I take it with me everywhere i go and its one of the best purchases ive made so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for graduate school and I have really enjoyed it; works great! Great battery life and easy to tote around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for about a month and I love it. There are no particulars - it does what I want and hasn't given me any trouble!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best windows laptop !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is of a great quality. Finally Microsoft could produce a high quality ARM based laptop. The only issue is that, unfortunately, the battery cannot still compare with Macbook Air. I get around 10 hours of average usage with this laptop. But I still think this is the best ever windows laptop created

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent laptop. The Snapdragon plus (base model) is great for everyday/student needs. Windows itself needs some work on ARM, and not all applications are native. Even though they can still run, the cost to battery life was surprising to me. It's also a lot heavier and bulkier than I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Fast Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent and reliable. This is a well made and easy to use laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy moving from surface pro to the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for me as I am going to college in the fall and it has everything I will need and more so glad I was able to find and I love the touchscreen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really impressed with the Microsoft Surface. My last one lasted over 10 years! I didn't replace it because it stopped working, I was simply ready for an upgrade. It’s durable, lightweight, and easy to use, which is a perfect fit for any student or administrator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. 10/10 recommend using it for work or school. Battery life is the best. Just overall awesome !!

    I would recommend this to a friend
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