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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 776 reviews
  • Rated 5 out of 5 stars

    Selena

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and they sales person was a great help and was telling me what laptop was the best use for my job type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface 13.8" Snapdragon 7th Ed Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop. The best laptop I have ever owned, has the equivalent build of a MacBook but without the Apple IOS. Build quality is magnificent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Only issue is for my major specifically at school some things are still on beta so I can’t use it. Other than that set back it has a great display and I love the style of charger. Not too bulky and doesn’t get in the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent laptop. The Snapdragon plus (base model) is great for everyday/student needs. Windows itself needs some work on ARM, and not all applications are native. Even though they can still run, the cost to battery life was surprising to me. It's also a lot heavier and bulkier than I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new Microsoft Surface Laptop and Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the laptop and the touch-screen. The Microsoft laptop is fast and easy to use. Nice to be back on windows software. Enjoy the Office 365 and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Surface!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, light, super fast and long battery life. Excellent service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students. Fast processor and good memory for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for graduate school and I have really enjoyed it; works great! Great battery life and easy to tote around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to having the Geek-guys set up the new computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for about a month and I love it. There are no particulars - it does what I want and hasn't given me any trouble!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the right choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After working on a Microsoft Surface Pro 9 for 8 years, I knew I wanted to stay with the Surface in a laptop. The slightly larger screen size makes a difference and is still just right to work alongside 2 additional monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for today's college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Sales person was knowledgeable and was able to stear us in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! It’s fast, light weight, and beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, portable laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft Surface Laptop. The first one performed remarkably well. I only had to upgrade because Windows 10 will no longer be supported.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop Extraordinaire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I had an external hard drive, the porting over of my computer to this one was relatively seamless. The Geek Squad personnel spent the time needed to set up the system, install multiple email addresses, etc. was above and beyond. This is the 3rd Surface product I've had over the past 10yrs. and love it! The Geek Squad makes a huge difference in making everything work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My electronics Go-2 place in AK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. But, most importantly, "Great customer service"!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Upgrade Significant Savings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase on the last day of the Florida Sales Tax Holiday; and then have it shipped to my home within a few days. This replaces a nine year old Surface Pro3 i7 8GB 512GB which had recently encountered failures of both the Bluetooth and WiFi hardware. The speed and battery life of this replacement far exceeds those aspects of the former; at 57% of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its just a tad heaver than I had hoped, everything else is perfect. The monitor is large and crystal clear. The speed of this computer is excellent and the AI Buddy is very helpful. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not returning mine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet. All my applications work without issue. The speed of all applications is acceptable, and battery life is exceptional. Also, the additional usb-c ports allow me to drive two additional displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for me as I am going to college in the fall and it has everything I will need and more so glad I was able to find and I love the touchscreen feature

    I would recommend this to a friend
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