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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 776 reviews
  • Rated 5 out of 5 stars

    Home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. works fast. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..........

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.................. .. ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for your college student..works excellent and the performance is spectacular, my daughter has no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and easy to use/navigate. I also love that the charging cord/plug is a sleek design and flush with the side of the laptop as to prevent knocking the charging port out of place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I have a used my apple book for a few years and needed a PC one. The Best Buy chat customer service helped me so much by narrowing down my options and they did not steer me wrong. It's efficient, really easy to use, and I love the color I picked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. I bought it for work and personal use. It is very fast and haven't had any issues. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My other computer bit the dust...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impresed wit the speed. Definitely enjoying the new technology of AI and co-pilot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works for its its match with my need I really thanks to Best Buy who gave me best deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The color is beautiful and it’s incredible light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surgace Copilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, the speed is excellent. The screen resolution is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need. Easily able to dock to external monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Laptop Around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat consumer, I had a previous model of the Microsoft Surface and had to upgrade to this current model. It is one of the best laptops around, the color is nice and sleek as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it but disappointed by the color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is light and the screen has bright beautiful colors. I just ereived it this week. However, I am disappointed about the dune color. I thought it would be brigher. It looks better in the neon that in normal life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister for college. Loves it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for work and appointment's by zoom. Its light to carry in my purse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is, was expecting a bit more power on the CPU, but it has issues running chrome and other programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great and has doubled the amount of memory from my old computer. Staff was most helpful in explaining features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the new laptop I got at Best Buy in February of 2025. It is working very well and the service was exceptional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was understanding and respectful. The rep explained things to me that I was unaware of.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value--just miss the extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we went back about a month after our purchase and realized it was on sale ($300 off!). That was a win. It does what I need it to do. I do wish it had the detachable screen feature like my old one so I could use it as a tablet, and I miss that the pen used to be included instead of having to buy it separately. Nothing super fancy, but it’s cute and gets the job done.

    I would recommend this to a friend
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