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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 776 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combination of touch screen and has been easier to transition to Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version of the Surface Pro and needed an upgrade. I don't use my laptop as a tablet so I went with the Surface Laptop model. It is compact and has all the power and features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase! This laptop provides everything I need with a swag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I would recommend it to anyone that needs to get a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, snappy and sleek. Upgraded from an SL3 and this is the machine I’ve wanted. Build is solid and more refined from previous iterations. The new chips make this machine faster and snappier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Bought for my child who is in college. Very lightweight. Fits easily in backpack. Great for schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great and was delivered pretty quick. Overall experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it everyday for tasks like working on my business and simple scrolling. This has been the laptop I’ve needed for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is very good, it had everything i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forgot the printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent the only thing was that it doesn’t work with my old printer so I have to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift for student starting her university studies in Mexico

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, liked it so far! Design and build is impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience shopping for my laptop at best buy. The reps helped us compare the specs and pick the right one. Loving it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for my 16 year old

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my son who is in an early college high school he will continue to use it in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works really well. The laptop processes at a high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer ever! I use it everyday for all of my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface product! The copilot AI is seemless and runs smooth. I HAVE NO COMPLAINTS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is very good. Haven't seen any issues with performance so far. 4/5 as Office license was not included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus 10 Core - 16GB Memory - 512GB SSD (7th Edition) - Sapphire last month. I had a previous model from 5 years ago with half the memory and disk space capacity. The battery life in this new model lasts 3-4 hours. it's slightly heavier than the surface laptop from 5 years ago and that's the reason for the 4 stars vs 5. However, i did know that before I purchased. Best Buy had a good sale at the time of purchase and that fit within my budget. The screen resolution is sharp and laptop meets my daily needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves the “ease of use”, speed and the copilot feature.

    I would recommend this to a friend
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