Customer Ratings & Reviews

Got this laptop for my elderly dad. He loves it! Very simple and easy for him to use.

Very fast and efficient. I love the color choice and the features

Good value. Very nice package. This is a replacement for a Surface Pro 3. It enables me to move to Windows 11

Wifey loves it! Thanks, Best Buy! I will be returning.

Great product great price easy purchase salesperson very friendly and knowledgeable

While the computer itself is favorable, there is a known problem with the charging function and Microsoft has yet to correct it. After having this for 4 1/2 months it would no longer charge. We have a second Surface in the family and tried the other charging cable - still it would not charge. Through Microsoft's website we reported the (known) issue and started a work order, sending the (new)computer back to Microsoft to fix the charging issue. We received it back shortly after but they did NOT fix it - they simply included a nasty note saying that they found (damage) not covered by the Manufacturer warranty. We (my wife and I) work office jobs and our computers stay on our desks ; there has been no "Damage" - but now we have 5 month old computer (with 7 months remaining on the Best Buy 12-months interest free plan" that cannot function! Beware - what good is a laptop if it cannot charge. Lok for yourself on the Microsoft service threads and Google - it is a very known problem (on their part) and they refuse to do anything about it

Great copilot+ PC very slick and got lot of juice in it. Highly recommended laptop

Gives a luxury feeling. Love it and the color is gorgeous

Super nice. I am a professor so I need something quick and efficient for grading. I also do a lot of research so this checks all my boxes!!!

Great laptop for business. Easy to use out of the box.

Great customer service your Agent spent long time with. E thank you again

Beautiful, fast laptop with more ports than the previous Surface Laptop we had. Copilot integration is really cool too although sometimes flaky.

Excellent model, fast and dependable at a great price!

Excellent laptop for my design needs, I've been using the laptop for work at least 8-10 hours a day.

Excellent computer with great price and configuration.

Excellent quality. Graphics are super sharp, colors are bright and clean. Audio great. Easy to use, set up.

I am truly grateful for my purchase. The laptop is very beneficial to me. I am with gratitude.

Sleek and easy to use. Doesn’t get hot and is lightweight for a backpack.

Quick, good battery, fantastic tech, LOVE copilot!

I'm a big fan of the surface laptops and this already seems like a big upgrade. Just opened the box and I'm excited to put it to use.