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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 776 reviews
  • Rated 5 out of 5 stars

    Love this product so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come with build in copilot AI , it will track everything you have done from the pc, and help you to organize almost everything from your email, calendar to all works , what a nice design!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the wrong PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the snap dragon processor, it only allowed me to download not as many things as the new HP that I got nothing really against surface just needed more of a traditional style computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    insert cool emoji

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good laptop, do i wish i got it in another color? yes. Did i wish i waited for the price to drop? yes. Battery life isn't the best but it plays the sims 4 fine, and gets my homework done so it's good in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats MacBook Airs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for those tired of Apple’s ridiculous pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this laptop myself, my daughter enjoys it for writing and gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and easy experience, the only thing is the trade in value was pretty low for my items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything is good for my daughter. She is happy with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter feels comfortable using this new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the there’s not enough for the price other than that I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT GOOD AT ALL BECAUSE INCOMPATIBILITY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE CONCEPT. But Please be advised this is not a normal “windows” laptop because of these mobile proccesors. I sold my MacBook Pro because I need a Windows laptop normally for the open system that they normally offer but I ended up with a worst machine in that case scenario. PLEASE MAKE THE SAME COMPUTER WITH NORMAL COMPATIBILITY AND I’LL BUY IT. The design is great don’t ever change that part .

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Many applications run natively on devices powered by Snapdragon X Series platforms. For emulated applications, we use Microsoft’s Prism emulator built into Windows 11, which usually ensures minimal performance differences. For more information on emulation, please visit https://learn.microsoft.com/en-us/windows/arm/apps-on-arm-x86-emulation snapdragon

  • Rated 5 out of 5 stars

    Happy Surface Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Copilot!!! This is my 4th Surface product and I'm super pleased with the features of the pc especially the AI features. Looking forward to seeing all I can do with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop have all the features my son need for college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay not that fast as my Lenovo battery life is average

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A superb laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop! The quality is superb and has all the functions I need/want - backlit keys, face ID. The camera is very good for conference calls too. Highly recommend this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Laptop. Windows 11 with touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me several times,thru the years. I m happy with your services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get another product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key board is problematic. Right after i completed setting up my computer, the whole keyboard except for the alt button stopped working right. I had to press down on the keys to get the keystroke to register. Additionall, i had a similar problem with an earlier product. 3 months after i bought it the keyboard stopped working during an exam. Needless to say, i have had a very disappointing experience with this laptop. I give it three stars because i like everything else about it, but kepboard is what makes it functional. So if the keyboard isnt reliable, then i might as well get a different laptop. I would not recommend this product to a friend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and helpful advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service walked away with what I needed and additional Microsoft bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best work laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this model for our employees as their company laptop and will keep buyig them. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My latest and greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i want and everything i need - plus geek squad to support

    I would recommend this to a friend
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