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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 776 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 776 reviews
  • Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable at best buy and the customer care is wandefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Speedy process and excellent knowledgeable staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface laptop to my now college student and she’s is very pleased working and studying with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop Surface!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and received in the same day! Computer cam packaged nicely and with no problems. This is my first surface laptop and I am excited to see how it turns out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price. Salesperson explained everything to use and made us feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the older version of this and love this one as well. I do miss the felt pad though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like everything about it. However, when I type using the Korean keyboard on my phone, sometimes the typing works and sometimes it doesn’t. If this issue continues, I think I may need to request a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. It’s the perfect size and very lightweight. I haven’t used it for school yet, but I know I’m going to love having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college student or anyone using Microsoft programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been a good replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we have asked of it so far . It has been plugged in the entire time so no experience with battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop overall, but it kcould use a few more usb ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop arm based

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Screen is a little on the small side but overall good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unlucky to get one had problems.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the shape, style, etc. I bought it for my kids, but after 6 weeks we used it, multiple problems happened. The screen had flash. Occasionally it automatically restarted. And the key issue was that the touchpad didn't work any more. So annoying. But still thanks for return it as a gift card after I bought the BestBuy membership.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop purchase! Love the color, functionality, and it’s lightweight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful tools

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so absolutely gorgeous. I’m so pleased with this replacement for an older laptop.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's honestly a really nice laptop. I got it in the color black and its just so beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop . Grady for college and everyday use ! Super fast and easy setup .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect to printer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot print from laptop. Had a problem connecting to my one year old HP printer. MS support says that my new ARM based Surface is not compatible with HP printer. Now I am stuck with a computer that is somewhat worthless to me other than surfing. I print a lot of documents for my home based business.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps. snapdragon

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and help alot for school but it small and can take any where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy price for a laptop PC is best in the market!!

    I would recommend this to a friend
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