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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 138 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 138 reviews
  • Rated 5 out of 5 stars

    Perfect WFH Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently swapped my Dell and HP laptops for this Microsoft one, and it’s hands down the best decision I’ve ever made. The performance is exactly where it needs to be, and there are no complications with the battery life. I have a MacBook, and this right here is the equivalent of a MacBook with a touchscreen! Did I mention it’s affordable?!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my college student. Very slim and practical to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! Touch screen is just wonderful and it’s sleek and looks really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a little over a month and I love it! The quality and design is amazing, the system is really quite simple once you get used to it as well! The battery life has served me so well as someone who forgets too often to charge my laptops too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is super fast, it has help tremendously on completing my school assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Purple Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is just awes. Easy setup the key are very responsive. Touch screen works great. Laptop works well. Even recommended it to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I could turn off copilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer looks great and has an amazing battery life. The screen is not too bad. The biggest issue is that copilot makes this computer occasionally lag. I would probably spring for a model that has better internals and hopefully that would not be an issue. When it is not lagging it is a pretty good computer. I would wait for a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and bright colors and speed! I just struggle sometimes finding my mouse after I've used the touch screen - it just disappears. If I press some keys it finally shows up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love her

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous, beautiful, and amazing. The violet color is all I've ever wanted in a machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE, LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for his music, song writing, and other work related matters. He loves it. It's easy to carry and light on the shoulders. It has the best hardware and software included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the laptop on August 24. Right away, I noticed it was getting unusually hot while charging. About a week later, it began glitching frequently, which raised even more concern. Thankfully, I caught these issues just in time—still within the 15-day refund window. I was able to return it and get a replacement, and I’m hopeful this new one will perform as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good and effective laptop. Runs multiple tabs well, and good if you want to draw little notes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The pros and cons of my new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the computer is overall OK for my needs. I do not like that. It doesn’t have a rear camera and I don’t like that. It doesn’t identify my face in order to open. I have to use a thumbprint.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I regret buying a MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend recently for productivity tasks and light gaming. It handles both exceedingly well. Now I regret buying an Apple product because this product is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect small laptop that enables me to check emails, social media and a little bit of work. Also great to travel with. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project. Small lightweight does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect if, like me, you also prefer a powerful device that's not too big. Battery life rocks. Touch screen is great. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Apple Alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a non-Mac computer, and this was it. A Windows based computer that had a similar Apple feel. She loves it. Everything is sleek and well maintained. It has a high-quality build. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my daughter and she loves it. I was looking for something that she could use going to collece and she sats it fits her perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for personal use or professional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, easy purchasing process, love the touch screen and its the perfect size! Sleek, smooth, and professional

    I would recommend this to a friend
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