Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet.
  • Up to 23 hours of battery life* All day battery life for an on-the-go day. *Based on video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See <https://aka.ms/SurfaceBatteryPerformance> for details.
  • What's in the box: Microsoft Surface, Surface Laptop 13-inch, USB-C Charging Cable, 45W USB-C Wall Charger, Quick Start Guide, Safety / Warranty Documents.
  • Specifications: * Battery Life: Up to 23 hours * Display/Screen Size: 13" LCD display with up to 60Hz refresh rate * Storage: UFS: 256GB or 512GB * Processor: 8 Core * Graphics: NPU, Qualcomm HexagonTM (45 TOPS), Qualcomm AdrenoM GPU Note: The image does not provide any information about the specifications of the Surface Pro X.
  • TM Brilliant 13" PixelSense LCD touchscreen Surface Laptop 13" is built to be an incredible device for streaming your favorite movies, shows, and music.
  • Enhanced productivity with a large precision touchpad.
  • The ports you need: Charge on-the-go, transfer data fast, or create the ultimate desktop set up with two USB-C 3.2 ports.
  • Express your style with three color choices: Surface Laptop comes in three new colors - Violet, Ocean, and Platinum.
  • Surface Laptop 13" dimensions 13" 0.61" (H) 5 - - da - 1 - - - - 1 - . a - E ' - 1 - . a 1 M - - - 1 - - 1 N + + d F . & - a . Y - - 1 1 + + 1 - 1 - - A 11.25" (L) 8.43" (W)
  • You are the security. Windows Hello is a faster, more secure way to get instant access to your devices using only your fingerprint.
  • Copilot: Your AI companion. Speed up tasks, get personalized answers, or find creative inspiration right from your task bar. Good afternoon! A help request: Ask me for a week of plant-forward meals. Ack! - Create a workshop near me. Copilot! - Soaut - ... 1 - : a 1 = - + - - - - . - . - . .. -- - - - .- . .. .- . - . - - E .. - - t - : - - - . -
  • Qualcomm Snapdragon X Plus processors offer powerful performance for everyday use, including web browsing, video streaming, and everyday productivity with Microsoft 365 apps. These processors are powered by a 45 TOPs NPU, providing revolutionary AI processing power.
  • Alt View 9. Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet.
  • Alt View 10. Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet.
  • The text on the image is a keyboard layout, which is a diagram of the keys on a keyboard. The keys are labeled with their corresponding letters, numbers, and symbols. The keyboard layout displayed in the image is for a laptop computer, and it shows the keys in a close-up view.
  • Alt View 12. Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet.
  • Alt View 13. Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet.
  • Copilot is Your AI Assistant on the Microsoft Surface Laptop 13" video 0 minutes 59 seconds
  • Long-Lasting Battery and Silent Operation of Microsoft Surface Laptop 13" video 0 minutes 51 seconds
  • Student Productivity and Organization with Microsoft Surface Laptop 13 video 0 minutes 55 seconds
  • Unboxing the Microsoft Surface Laptop 13" video 0 minutes 53 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 12" and 13" Sizzle Video video 1 minutes 00 seconds

Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Violet

Model:
EP2-33426
SKU:
6623679
Highly rated by customers for:
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 184 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop as a highly portable device with outstanding battery life and top-notch build quality. The touchscreen and color options are also well-received. While the laptop generally offers snappy performance, some users have reported occasional lag due to the Copilot feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 185 reviews

  • Nice laptop - takes a bit to set up though

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Took a bit to set up which surprised me as I had just bought a new Asus and that set itself up. Otherwise good quality, nice looking and efficient. I had a surface pro 2 in 1 and loved that. Can't go wrong if you can get it at the right price.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife she does school and this works perfect for her needs

    I would recommend this to a friend

  • Purple laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would the product is well worth the money. I would recommend it to my friends and family.

    I would recommend this to a friend

  • MICROSOFT majic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv how small, light wt, hip my computer is versatile idiosyncrasies I purchased platinum Slips in my timbuk2 bag and carry anywhere

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Platinum

    I would recommend this to a friend

  • AMAZING STAFF

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went looking for a certain laptop, got help immediately…Amazing staff very helpful!

    I would recommend this to a friend

  • Love my new PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I like my new Surface laptop - it is light and easy to use! The transfer from my old Surface was easy with the help of the Geek Squad!

    I would recommend this to a friend

  • Easy to navigate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my purchase. This laptop is easy to set up and easy to use.

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so comfortable to type! Light weight, touch screen easy to use. And it looks sleek

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Platinum

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, its light weight and thinner than most computers. I haven’t had any problems

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Platinum

    No, I would not recommend this to a friend

  • Perfect Tool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tool, so far so good. Enjoying its performance.

    I would recommend this to a friend

  • Color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Size is perfect and light. Can fit comfortably in a medium purse

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, also found out it’s a touch screen. Good battery life.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good so far no issues. Great customer service and sells

    I would recommend this to a friend

  • Nice laptop for good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and easy to set up! Like weight and the size.

    I would recommend this to a friend

  • purple laptop of my dreams

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cute color, i use it for school and it has been working super great!

    I would recommend this to a friend

  • SIMPLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop justified my requirement, I just need basic requirements nothing over the top.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Its light weight. Great choice for school.

    I would recommend this to a friend

  • Laptop for recent high school graduate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and powerful, especially for my college son on the go.

    I would recommend this to a friend

  • Great item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. He going to go a the Boston college. The laptop is perfect for all his clases.

    This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 512GB Storage - Ocean

    I would recommend this to a friend

  • Violet, the best and easy to carry.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working best and I am having good time doing assignments in it. The screen touch feature is something I am loving. It is light and easy to carry around.

    I would recommend this to a friend
Page 7, Showing 121-140 of 185 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.